Showing posts with label pattern of abuse. Show all posts
Showing posts with label pattern of abuse. Show all posts

Saturday, August 17, 2019

“Guardianship” Often Fails Poor Seniors. Is There a Different Way?

By Michelle Chen 

When Patricia Cassidy was at her lowest point, she had just been evicted, was overwhelmed with mounting medical bills, and was suffering from a traumatic brain injury that left her emotionally unable to cope with everyday tasks. Then her despair turned to fear as she found herself before a local judge, who mandated that she would have to cede control over her financial and medical affairs to a guardian — an organization that the court would task with managing many components of her life on her behalf.

“I went to the hearing, and it was very, very scary for me,” she recalled in a recent interview. At the time, her therapist and rheumatologist had petitioned the court to place her in a special public guardianship program for people without other means of support from family or friends. But Cassidy, a 59-year-old domestic abuse survivor facing several chronic ailments, feared losing her independence. “I was afraid of guardians,” she said. “I felt that they were going to come in and take over my life and take over everything I had and get rid of it all.”

Five years later, Cassidy said that what she most feared about guardianship — losing control — hasn’t happened. Instead, she’s stayed independent, living in a Brooklyn apartment her case worker helped secure. She now sees her guardianship, administered by the nonprofit advocacy group Vera Institute of Justice, as “just a part of my life.” But her program is part of a small, unconventional support network for extremely vulnerable seniors that aims to safeguard their lives without taking them over. For hundreds of thousands of other seniors, guardianship is an ethical gray zone, operating at the heart of a question that increasingly haunts an aging nation: When am I no longer able to care for myself?


Aging Gaps


Guardianship is one of the most ethically fraught aspects of the elder care system, hinging on the most sensitive questions about personal liberty, medical responsibility and kinship. And it all starts, for better or worse, with a judge’s decree. A court appoints a guardian when a senior is deemed unable to live independently, usually after a hearing process that reviews an individual’s medical needs or physical, intellectual, mental or psychological disabilities, and determines that guardianship is appropriate. Similar to adoption, the guardian is in most cases a relative or friend who petitions for them. But people with fewer resources might end up in the care of a public or private agency, which is tasked with managing issues like medical treatment, financial planning and end-of-life care.

Overall, about 1.5 million people nationwide are in some form of guardianship, more than three-quarters of them involving a relative. Seniors without friends or relatives who are willing to help manage their affairs may enter the care of a private guardian (who is generally arranged by family or friends and compensated directly), if they have the financial resources to do so. Elderly people who don’t have enough funds to finance their own guardians can enter a separate system known as public or community guardianship, provided by a nonprofit or government agency. But as a whole, court-appointed guardianships lack central regulation or monitoring. Advocates fear that as the Baby Boom generation ages and guardianship becomes more widespread, so will the potential for abuse or neglect.

The Vera Institute’s The Guardianship Project (TGP) is trying to get courts and communities to reimagine guardianship, both through research and advocacy and through running its own guardianship model, which now serves about 180 people across New York, including Cassidy. On a national level, TGP’s research on guardianship programs in several states suggests the system is letting many seniors fall through the cracks: Surveys of judges and other court personnel, along with professional guardians, indicate that many courts are overstretched; there is little monitoring of cases, and judges often lack expertise for handling complex cases of seniors with serious health and economic issues. Meanwhile, court-appointed guardians are in many cases attorneys, who might have no expertise in caregiving, and respondents reported a lack of guardians available with skills like social work and nursing.

“Basically, what the whole story is showing is that there’s a population of elderly, disabled and/or poor people that are largely invisible and largely ignored,” said TGP Director Kimberly George.

Meanwhile, public wariness of guardianship is growing: Media reports and government audits have revealed many cases plagued by dysfunctional bureaucracy and a pattern of elder abuse. In professional private guardianships, which often take in seniors who have some assets to pay for services, scandals have erupted in cases of neglect, exploitation or abuse of elderly people. But the poorest seniors are even more vulnerable, since their fate relies completely on the courts and public welfare systems. Poor, socially isolated seniors with complex care needs often find themselves assigned to a public or community guardian that is financed by public funds, but without adequate resources for care and legal services. According to Peter Strauss, an elder law attorney and professor at New York Law School, when funding is arbitrary and inconsistent, guardians, public or private are frustrated by “underfunding, short staff, and then they get overwhelmed with the number of cases that they can’t handle.”

“There’s a gaping hole in the system for folks who don’t have money, but who need help and don’t have anybody [who] can step in to pay their bills, make health care decisions and the like,” said Bernard Krooks, an elder law attorney who handles guardianship cases in New York. Although public guardianship programs could play a critical role for the most marginalized seniors, Krooks told Truthout, “The reality is, there has not been a funding mechanism in New York State to make this happen.”

Keeping Elders at Home


TGP’s model seeks to serve as a different kind of last resort, aiming to provide intensive services for seniors in economic hardship, with no family or friends available to serve as guardians. Funded by New York’s Office of Court Administration and other public and philanthropic funds, TGP serves clients across a range of settings, including residential care facilities, but aims to keep clients in their communities. Each client with a “wraparound team” that includes lawyers and other support staff, with specialists in managing public benefits, finances and housing. About half of the clients live at or below the federal poverty line, and half are people of color. About 60 percent of clients are living in their communities, while others live in residential institutions like nursing homes.

TGP’s multidisciplinary program intends to knit together different strands of the social infrastructure to help people avoid nursing homes and jails. If a client with mental health problems suffers a breakdown and gets arrested, TGP can provide legal representation to secure their release from jail and help connect them to a long-term treatment program that fits their needs. TGP can also support undocumented seniors by helping them obtain medical care and other services while avoiding immigration authorities and federal law that curtails non-citizens’ access to aid.

Until recently, Cassidy hardly fit the stereotype of an “incapacitated” elder. Earlier in her life, she had worked in public relation and museum curation, but over the years, her health deteriorated due to various chronic ailments and domestic abuse. Then in her mid-fifties, she was living on her own — just not very well. Her brain injury often triggered emotional outbursts; basic tasks like a visit to the bank could spiral into an angry breakdown. “I was very overwhelmed, and then therefore not able to even operate on the simplest level,” she said. Cassidy’s vulnerability was aggravated by estrangement from family members. “It was like I became an orphan at 50,” she said.

Her therapist and rheumatologist encouraged her to enter into the guardianship as a way of getting her life under control. A TGP case worker and other staff have helped her sort out her finances and secure a new apartment with a special housing subsidy based on her medical condition. While Cassidy is capable of making her own treatment decisions, her guardian also acts as an interlocutor. A conversation with a doctor can leave her “mentally fatigued,” she adds, but TGP staff “are there with me, and they’re talking to the doctor … then afterwards if they need to, [they] explain it to me five times — the doctor is not going to explain anything to you five times — [so that] I’m sure that it’s a good decision that’s being made.”

TGP works with individuals in residential institutions, but also helps them move back into their communities whenever possible. As the report explains, many clients become “stuck” in the medical system, “languishing needlessly in a hospital or nursing home,” unable to be discharged “because no one will take on the challenges of transitioning him or her back to their homes or to a less-restrictive setting with proper oversight.” Many guardians, George said, particularly those ill-prepared to deal with complex, high-needs clients, might be tempted to place a senior in a nursing home as an “easier” solution — eliminating the need for the guardian to worry about housing, food or managing the client’s bills.

When TGP steps in, the team prepares for a client’s return home by taking care of tasks like settling rent arrears with the landlord, or planning end-of-life care — services that the client would never be able to arrange while bedridden in a crowded rehab center. If a client’s condition deteriorates to the point that some form of institutionalization, such as placement in a nursing home, appears necessary, TGP would work to place them in the least restrictive setting, according to the study, perhaps seeking out a local facility “with staff who speak a client’s primary language and access to religious services and culturally familiar foods.”

Despite its personalized approach, a recent cost-analysis found that TGP’s budget saved its roughly 160 to 180 clients collectively about $3 million in annual Medicaid costs, primarily by avoiding placements in nursing homes.

The Vera Institute’s study suggests other counties and states can use a similar holistic approach to public guardianship. On the policy level, TGP’s study calls for an expansion of public guardianship nationwide — with additional funding, comprehensive monitoring of guardians and service providers, and enhanced regulatory standards, including a commitment to placing people in the least restrictive setting, and a staff-client ratio of 1 to 20 to ensure adequate resources and oversight. Overall, a more human-centered public guardianship program could enable the most vulnerable seniors to live more independently and stay close to their communities.

Safeguarding Elder Rights


Still TGP, with its limited capacity, is not itself a solution for the guardianship crisis. Some disability rights advocates criticize the concept of guardianship in general, viewing it as incompatible with the principle of independent living. They prefer alternative legal arrangements like “supported decision-making,” in which social service providers provide guidance for people on medical and financial decisions while still leaving them legally in charge of their affairs.

Meanwhile, progressive elder law advocates are also gravitating toward alternatives to guardianship that support independence whenever feasible. Alison Herschel, director of Michigan Elder Justice Initiative, says that while guardianship is necessary for some individuals, “we believe there are far too many guardianships and far too many cases that should have been resolved by utilizing less restrictive alternatives.”

The Vera Institute’s study urges court administrators to implement better training so courts can screen cases so people can opt for less restrictive options like supported decision-making. Instead of appointing a guardian for a senior with severe dementia, for example, a judge could arrange for a sibling to gain power of attorney to aid with medical or legal decisions, and provide a home health aide. Even when guardianship is strictly a last resort, the court process can be a framework for meeting a senior’s needs for both care and personal dignity, and providing support without threatening self-determination.

For Cassidy, the TGP guardianship model is not just about getting the right services, but regaining a firm sense of both her abilities and limits. Her guardian hasn’t taken over her life, as she had once feared; instead, it’s a stabilizing presence.

If she ever needs her case worker, she knows who to call. “I carry their card with me all the time.”

Full Article & Source:
“Guardianship” Often Fails Poor Seniors. Is There a Different Way?

Wednesday, August 7, 2019

13 Investigates uncovers pattern of abuse, neglect in group homes for the disabled


by Sandra Chapman

INDIANAPOLIS (WTHR) — Indiana's most vulnerable residents are often cared for in group homes with round the clock staff.

No one disputes it can be a tough job, but when you have an industry with high turn over rates and improperly trained workers, group homes can become places of extreme abuse.

13 Investigates' Sandra Chapman uncovered troubling issues for a provider with a network of group homes across the state and the country.

One of these group homes is in a house located on Atwood Court in Fishers. The home is operated by ResCare, one of Indiana's largest residential care providers, and is where Indiana's most vulnerable are supposed to be protected.

Records show that protection wasn't extended to Anthony Harris who lived at the ResCare group home in Fishers. Harris has cerebral palsy and is completely disabled and non-verbal.

A caregiver admitted to viciously beating Harris in 2017.

Brutal pictures show what happened to Anthony Harris

In this photo provided by the Harris family attorney, Anthony Harris recovers in the hospital after the alleged attack in 2017. (Courtesy Scott Benkie)
In this photo provided by the Harris
family attorney, Anthony Harris
recovers in the hospital after the
alleged attack in 2017.
(Courtesy Scott Benkie)
Emergency workers found Harris bloodied, beaten and, according to his attorney, tortured inside his room. He suffered all of the injuries at the hands of Michael Anderson, the man ResCare hired to care for him.

Emergency room nurses from Community Hospital were the first to alert police.

In a 911 call obtained by 13 Investigates, a nurse tells the dispatcher: "His face is all bruised up. His eye is swollen and the CAT scan, it seems like he might have been abused in the group home or somewhere. And there's another patient that came from the same group home, same situation. His face is all bruised up," she said, referring to Harris' roommate who was also attacked.

"There was blood everywhere. It had been splattered. It was a horrific scene," said Scott Benkie.

Anthony Harris' attorney said the cerebral palsy patient was tortured in his group home. (Courtesy Scott Benkie)
Anthony Harris' attorney said the cerebral palsy
patient was tortured in his group home.
(Courtesy Scott Benkie)
Benkie is the Harris family attorney and described what Harris' room looked like the morning of May 29, 2017.

The discovery still evokes disbelief for the attorney who has seen the disturbing photographs of Harris dozens of times.

"The sheer magnitude of what was done to an absolute helpless person. We found out that he had been tortured previously, his fingers had been bent back and broken," said Benkie from his Indianapolis law office.

Michael Anderson was charged and plead guilty to criminal battery in the case and sentenced to six years in prison.

13 Investigates has learned ResCare now has a confidential settlement with the Harris family.

But troubling questions remain, like how Michael Anderson was even hired by ResCare?

Caregiver Had Prior Convictions When Hired By ResCare

Michael Anderson plead guilty to attacking a cerebral palsy patient. (Hamilton County Sheriff's Department)
Michael Anderson plead guilty
to attacking a cerebral palsy patient.
(Hamilton County Sheriff's Department)
Court documents show Anderson had prior criminal convictions, including a drug offense and an animal cruelty conviction when ResCare hired him.

According to Indiana law, animal cruelty is defined as "intentionally beating a vertebrate animal."
In the animal cruelty case, Anderson plead guilty in 2012 to a criminal misdemeanor.

Then in 2014 and 2015, he was arrested on two separate drug possession charges. As part of a plea deal he admitted guilt in one case and got the other case dismissed. Even after Anderson was hired, a ResCare worker reportedly told management Anderson was smoking marijuana on the job, according to Benkie.

"Armed with that information, how could you in good conscience hire someone and have them entrusted to a person and persons who are totally helpless?" Benkie asked with dismay.

In court filings prior to the settlement of the Harris case, Benkie accused ResCare of failing to conduct a thorough background check of Anderson, including his criminal history. ResCare denied that claim.

Benkie told 13 Investigates, ResCare did a background check on Anderson and decided to hire him anyway, despite the convictions that he believes should have been red flags.

"You put him in an environment where you allow him to prey on those people. It's predatory. That's just absolutely mind boggling," Benkie said.

13 Investigates asked ResCare about it's hiring practices and how it could allow someone with prior convictions for animal cruelty, care for vulnerable residents.

ResCare did not provide a direct response to the question, but a spokesman did release a statement to 13 Investigates.

"We follow very stringent, state-regulated hiring practices and have been recognized and nationally accredited for the significant training we provide our teams," wrote Barnard Baker, a ResCare spokesman. "Unexpected and unfortunate incidents do sometimes occur when working with complex populations."

ResCare Employee Caught on Camera Beating Client Had Prior Assault Convictions


13 Investigates has learned ResCare settled another similar lawsuit filed in San Luis Obispo, California.

In that case, a 20-year-old man with severe autism was attacked. According to an article in the Santa Maria Sun, the caregiver is seen on a hidden video camera grabbing the client and violently lifting him out of a seat, before they fall behind a table out of view.

The man's mother filed a lawsuit that revealed the worker had previously entered pleas of no contest to two separate misdemeanor assault charges. In one of the cases, the worker grabbed a 19-year old by the throat and threatened him with a hunting knife. Both convictions resulted before he was hired by ResCare.

Jeffrey Stulberg, the attorney representing that family, confirmed to 13 Investigates the lawsuit against ResCare was also resolved through a confidential settlement.

According to ResCare's spokesman, the company is "deeply concerned any time an individual (ResCare) supports is compromised or harmed."

ResCare identifies itself as the nation's largest provider of healthcare services to people with disabilities and the largest privately-owned home care company.

Baker told 13 Investigates ResCare has been working with Indiana families for 30 years and serves more than 2,000 individuals. The company employs 2,700 workers to provide direct care service to the state's most medically complex and high-need populations.

Accountability for ResCare in Indiana

A ResCare building in Sheridan, Indiana. (WTHR Photo)
A ResCare building in Sheridan, Indiana.
(WTHR Photo)

The direct care for Hoosiers with high-need medical care is often paid for by Medicaid dollars, provided by the Centers for Medicare and Medicaid Services or CMS.

While Indiana's Family and Social Services Administration (FSSA), oversees the licensing of long-term residential care facilities like ResCare, the Indiana State Department of Health (ISDH) is responsible for inspections and making sure the facilities are operating under state and federal guidelines. It's outlined in a Memorandum of Understanding between FSSA and ISDH.

If violations are found, the company must provide a correction plan to the state health department.

Once that plan is approved, state inspectors return to the home or facility to see if the violations have been corrected.

The process can last more than a year. If the issues have not been addressed, ISDH can report non-compliance to the Centers for Medicare and Medicaid Services. That non-compliance can affect the company's Medicaid certification. But only the FSSA can impose state sanctions like fines or license revocation.

Despite Investigations, Criminal Convictions and Lawsuits ResCare Not Cited for Any Violations

According to the state health department, 23 ResCare facilities operating in Indiana have been the subject of investigations. Not all complaints were substantiated due to a lack of evidence.

But at the Fisher's home where Anthony Harris was beaten, there are no state inspection reports according to the State Department of Health.

The agency told 13 Investigates that particular ResCare property is classified as a Medicaid waiver home.

Waiver homes have three or fewer residents living there and are not licensed, regulated or surveyed by the Indiana State Department of Health like other residential group homes.

Oversight of waiver homes falls solely on FSSA's Bureau of Developmental Disability Services or BDDS.

Despite the criminal action and lawsuit, ResCare was not cited for any violation.

In fact, over the last three and a half years, ResCare has had no citations.

"Between dates January 1, 2016 and June 30, 2019, BDDS has not cited ResCare for violations occurring in supervised group living sites," said Jim Gavin, FSSA Spokesman.

While no citations may have been issued, 13 Investigates has discovered Harris isn't the only resident to suffer as a result of inadequate supervision.

Charles Shelton (L) allegedly pushed a patient down a flight of stairs. Megan Catherine Akers (R) admitted to battering a man with severe autism. (Lake County Sheriff's Department)
Charles Shelton (L) allegedly pushed a patient
down a flight of stairs. Megan Catherine Akers (R)
admitted to battering a man with severe autism.
(Lake County Sheriff's Department)

In Hobart, five ResCare employees were charged with battery and neglect of a dependent in three separate incidents at two group homes in June 2016.

According to an attorney representing an incapacitated patient, the man suffered broken ribs after Charles Shelton, the man's caregiver, pushed him down a flight of stairs. Shelton plead guilty to a single battery charge.

In the other case, 33-year-old Megan Catherine Akers admitted to battering a 27-year old-man with severe autism by striking him with a clipboard. Akers was sentenced to 18 months in a Lake County community corrections program.

A lawsuit is now pending against Akers, Shelton and ResCare for both incidents, alledging a "larger pattern of abuse stemming from the failure of ResCare to hire appropriate staff and to train (them) properly."

In Fort Wayne, a former ResCare employee is serving a four year prison sentence after pleading guilty to sexual misconduct with a minor.

Amy Walls pleaded guilty to battering and sexually molesting a child. (Montgomery County Sheriff's Department)
Charles Shelton (L) allegedly pushed a patient
down a flight of stairs. Megan Catherine Akers (R)
admitted to battering a man with severe autism.
(Lake County Sheriff's Department)
According to court records, Amy Walls battered and sexually molested a 14-year old resident under her watch.

And in Indianapolis, state health inspectors found a ResCare group home with 22 federal and state safety violations last August, some of them life and death issues. Twenty-two violations is four times over the state average of deficiencies typically found during an inspection.

13 Investigates obtained the complaint by the State Department of Health about a client who walked out of a home on Delbrook Drive undetected. He was supposed to be watched around the clock.

According to the report he "(eloped) from the group home while on one to one staff supervision, falling and sustaining a seizure on the group home's driveway without staff's knowledge."

A neighbor eventually found him, alerted the staff and called 911.

"He was banging his head on the ground," read the report.

Claudia Williamson owns a home down the street from where it all happened and was stunned to hear a resident had slipped out and hurt himself.

"I didn't even know what happened to the resident. So I'm so sorry to hear that," she told 13 Investigates.

Background Checks Don't Report All Violent Crimes


Under State law, background checks do not include misdemeanor convictions for battery, violence, or other troubling behaviors. In the cases 13 Investigates cited in Indiana and California, both workers took plea deals for misdemeanor charges.

The felony crimes screened under Indiana law are:
  • A sex crime
  • Battery
  • Neglect
  • Abuse
  • Exploitation of an endangered adult or of a child
  • Failure to report: Battery, Neglect, Abuse, or Exploitation of an endangered adult or of a child
  • Theft if the person’s conviction for theft occurred less than ten (10) years before employment application h. Criminal conversion
  • Criminal deviate conduct
  • Murder
  • Voluntary manslaughter
  • Involuntary manslaughter
  • Offense relating to alcohol or a controlled substance

State Health Inspectors Order ResCare to Implement Procedures to Prohibit Mistreatment, Neglect and Abuse At Local Group Home


The Delbrook Drive case was substantiated as "staff neglect" by the Indiana Department of Health.

The worker who failed to keep watch was terminated. The client who walked out was moved to another residential care location while ResCare promised to provide more staff training.

State inspectors concluded ResCare "must develop and implement...procedures that prohibit mistreatment, neglect or abuse" at that group home site.

But according to FSSA, no fines were issued.

ResCare maintains in its statement to 13 Investigates, "We always take immediate action any time a concerning incident occurs outside of normal service delivery...This includes self-reporting and cooperation with the state and all relevant authorities to swiftly address any issues."
13 Investigates asked the FSSA about its accountability for ResCare.

No one would speak with 13 Investigates on camera, but Gavin told 13 Investigates, "Between dates January 1, 2016 and June 30, 2019, BDDS is unaware of any plan of correction not rectified by ResCare through ISDH nor any reports of noncompliance to CMS."

Yet attorneys across the country told 13 Investigates, there's a systemic problem that demands better hiring practices and more accountability.

FSSA's Response to 13 Investigates

Jim Gavin, FSSA spokesman, released a statement to 13 Investigates:
"No one receiving services from FSSA should experience abuse or neglect. For that reason, FSSA uses state and federal law to establish provider standards and oversight systems to monitor the delivery of services. In cases of abuse, additional collaboration with local Adult Protective Services and prosecutors routinely occurs, which is critical in ensuring perpetrators – like the one you describe – are convicted, ensuring they aren’t able to work with vulnerable populations in the future.
The employee to which you refer was terminated and charged by law enforcement. FSSA is pleased that the prosecutor pursued and obtained a felony conviction and that, in this instance, our partnership with adult protective services and the local prosecutor yielded an appropriate result.
Indiana law requires providers to conduct criminal background checks. The law lists the past felony convictions that could preclude employment. It is FSSA’s understanding that ResCare performed the required background check on this individual before hiring."

ResCare's Response to 13 Investigates

Barnard Baker from ResCare Media Relations released a statement to 13 Investigates with their response to our investigation. The complete statement is:
"ResCare Community Living is proud to serve more than 2,000 individuals throughout Indiana. Our on-the-ground team of 2,700 dedicated staff provide more than five million hours of direct care services to the state's most medically complex and high-need populations each year. While the work of these caregivers is difficult and often overlooked, they provide an essential service which helps many people live their life in preferred community settings, as opposed to institutions.
Though we deliver thousands of positive outcomes every day, we are deeply concerned any time an individual we support is compromised or harmed. ResCare strives for conscientious and compassionate care in the services provided, promoting people-first principles at all times.
We follow very stringent, state-regulated hiring practices and have been recognized and nationally accredited for the significant training we provide our teams. However, as is the case throughout the health care industry, unexpected and unfortunate incidents do sometimes occur when working with complex populations.
We always take immediate action any time a concerning incident occurs outside of normal service delivery with an individual we support. This includes self-reporting and cooperation with the state and all relevant authorities to swiftly address any issues. That was the case with each of the dated matters WTHR raised with our agency.
ResCare has served as a strong and trusted partner to the state and Indiana families for more than 30 years, and we will continue to meet the complex and unique needs of the individuals we serve for many years to come."

Full Article & Source:
13 Investigates uncovers pattern of abuse, neglect in group homes for the disabled