Friday, June 19, 2026

Illinois establishes Department of Disability Advocacy and Guardianship

by: Brian Weckerly


Gov. JB Pritzker signed House Bill 862 into law June 17, creating the Illinois Department of Disability Advocacy and Guardianship (IDAG).

According to a release:

Through its three primary divisions, the department will continue to provide critical support to thousands of individuals with disabilities across Illinois. The Division of State Guardian will serve as guardian of last resort for nearly 5,000 adults with disabilities.

The Division of Legal Advocacy will continue to provide legal counsel to thousands of Illinoisians each year in cases of involuntary treatment and related court proceedings, and the Division of Disability Rights and Protections will continue to investigate disability rights violations impacting thousands of Illinois Citizens with Disabilities. A newly-established Advisory Council consisting of leaders from across Illinois will provide valuable ongoing input into the department’s work.

“By establishing the Department of Disability Advocacy and Guardianship, we are making it crystal clear that disability rights are a priority in Illinois,” Pritzker said. “I am proud to establish this agency, and I will continue to fight hard to empower people with disabilities and their families all across our state.”

The new department will begin operations on July 1, 2027. 

Full Article & Source:
Illinois establishes Department of Disability Advocacy and Guardianship 

New Mexico reports 18K allegations of elder abuse this year

by: Dave Burge

EL PASO, Texas (KTSM) — New Mexico Adult Protective Services has received approximately 18,000 allegations of elder abuse, neglect and exploitation so far in 2026, state officials said.

This comes as the state marks Elder Abuse Awareness Month and state officials are pushing to help New Mexicans recognize the warning signs and to report suspected abuse.

Elder abuse can take many forms, including physical and emotional abuse, neglect, abandonment, financial exploitation and scams, according to the New Mexico Aging Department.

This includes scams that often target older adults, including fraudulent phone calls, impersonation schemes, and romance scams, New Mexico state officials said. 

These situations are often underreported, leaving many older adults isolated or without the support they need.  

“As New Mexico’s older population continues to grow, it is more important than ever that we look out for one another and recognize when someone may need help,” said Emily Kaltenbach, Aging Department secretary. “By learning the signs and speaking up when something feels wrong, we can help protect those who may be vulnerable.”

According to the National Council on Aging, approximately one in 10 Americans age 60 and older may have experienced some form of elder abuse. Social isolation, cognitive decline, physical disabilities, and limited access to services can all make someone more susceptible to experiencing abuse.  

Warning signs of abuse, neglect or exploitation may include:

  • Unexplained injuries, such as cuts, scratches, bruises, broken bones or bedsores
  • Sudden changes in behavior
  • Withdrawal from social activities or communication
  • Poor hygiene, malnutrition, or unsafe living conditions
  • Sudden financial changes or unusual banking activity
  • Fearfulness around caregivers or family members
  • Lack of access to medication, medical care or basic needs

“Preventing elder abuse starts with awareness and connection,” said Corey Roybal, Adult Protective Services director. “Checking on a neighbor, noticing unusual behavior, or asking questions when something doesn’t seem right can make a meaningful difference in someone’s well-being.”

New Mexicans who suspect abuse, neglect or exploitation of a vulnerable adult are encouraged to report concerns to Adult Protective Services. Reports can be made 24 hours a day through the statewide intake line at (866) 654-3219.

To learn more about elder abuse prevention and available resources, visit the New Mexico Aging and Long-Term Services Department website at aging.nm.gov

Full Article & Source:
New Mexico reports 18K allegations of elder abuse this year 

Thursday, June 18, 2026

Guardianship Reform Bill, Karilyn’s Law, Clears Both Chambers of the State Legislature, Awaiting Action by Hochul

by Michelle Trauring


Earlier this month, Karilyn’s Law — a bill that would reform the guardianship system — unanimously passed both chambers of the New York State Legislature and now awaits action by Governor Kathy Hochul.

When longtime guardianship advocate Christine Montanti, who is a frequent visitor to the East End, called her mother to tell her the good news, the elder had one question.

“Does that mean I’m free?” she asked her daughter.

“It was so heartbreaking. I don’t want to cry myself,” Montanti recalled, her voice breaking. “I'm still fighting.”

Montanti’s 82-year-old mother, Karilyn, is the name and story behind the bill. It begins in 2018, Montanti said, when her mother — who resides in an assisted living facility in Florida, where the bill is also attempting to be passed — began complaining about excessive control.

When Montanti tried to intervene, she was blocked by the power of attorney, which is held by a family member, she said. As the isolation has progressed, Karilyn Montanti was denied use of her phone and computer, visitation with her family members, and even access to medical care, her daughter said.

Family photographs were removed from her room, Montanti said. She wasn’t allowed to receive letters or packages, she said, and she was all alone.

“It’s been over eight years of litigating,” she said. “I can’t even tell you, the legal bills are outrageous. Many people go broke trying to litigate for their loved one, and they end up having to give up because they can’t hang in there.”

Karilyn’s Law is the first guardianship reform measure of its kind to be passed by a state legislature in the United States. Montanti said she hopes that this landmark legislation will inspire sweeping reforms nationwide aimed at protecting the rights of vulnerable individuals and their families — and stop the isolation of vulnerable individuals.

“It’s a cruel and unusual punishment without presenting clear and convincing evidence of wrongdoing,” she said, “and you just feel like you're suffocating, like you cannot believe this is even happening.”

As she has advocated for her mother, Montanti learned that guardianship abuse is a national epidemic that ransacks the wealth and autonomy of vulnerable senior citizens.

The Elder Justice Roadmap, a research initiative funded by the U.S. Department of Justice, reported that 10 percent of adults over age 60 experience some form of abuse each year. Studies have also shown that about two-thirds of elder abuse victims are women.

But the extent of guardianship abuse is unknown, due to a lack of data.

“Hopefully, this bill and my mother’s story will stop that exploitation and neglect and abuse, because you have to watch your loved one going through all this and they’re pleading for help,” Montanti said. “To date, my mother is still suffering, so while I’m so grateful that this happened, it’s still not over in my mother’s case.”

Under the legislation — which was authored by State Senator Anthony Palumbo and co-sponsored by State Senator Cordell Cleare and State Assemblyman Tommy John Schiavoni — a guardian, care manager or power of attorney is prohibited from arbitrarily terminating visitation rights and isolating vulnerable individuals who are being held in involuntary guardianship.

The bill provides for family members to make an application for visitation and have an evidentiary hearing within 10 days.

“Karilyn’s Law makes a simple but important change to the state’s guardianship laws to provide family members and friends with an opportunity to visit loved ones who are under guardianship,” Palumbo said. “The legislation will close a loophole that has allowed guardians with extreme power to arbitrarily deny individuals access to their loved ones over personal differences and family disputes.”

For now, it’s a waiting game as Hochul considers the bill, Montani said, which could change the guardianship system forever.

“It’s a huge, huge win,” she said. “Hopefully, it’s going to restore access to all these New York State residents who have been arbitrarily blocked without any evidence of wrongdoing whatsoever and get them access — and get those vulnerable individuals out of this isolation that they’re in. So this is a huge win.” 

Full Article & Source:
Guardianship Reform Bill, Karilyn’s Law, Clears Both Chambers of the State Legislature, Awaiting Action by Hochul 

 

Suspended Alabama probate judge denies all accusations of bullying and other misconduct

 by Joseph D. Bryant


Suspended Jefferson County Probate Judge Yashiba Blanchard denies all allegations in a 120-page complaint against her that was sent to a state judicial disciplinary court.

Lawyers for Blanchard, who was suspended May 21 after a complaint was forwarded to the Alabama Court of the Judiciary by Alabama's Judicial Inquiry Commission, submitted a general denial regarding the seven charges against her.

"Judge Blanchard asserts all legal and equitable defenses as to the allegations in these charges," lawyers wrote in the June 13 filing.

The filing is the judge's first public declaration since her suspension. Blanchard is represented by lawyers Emory Anthony Jr., Luckie Milad and Moses Stone.

Under the Alabama law, a judge is automatically suspended when the Judicial Inquiry Commission brings a case to the Court of the Judiciary. The Court of the Judiciary has authority to clear judges of wrongdoing, suspend without pay, censure them or remove them from office.

The complaint accused Blanchard, who was elected in 2024, of presiding over a culture filled with bullying, retaliation and disregard for her duties.

Among the allegations, the complaint claims that Blanchard's erratic schedule caused unnecessary delays in multiple legal proceedings, including hearings for probate cases and involuntary commitments.

According to the complaint, Blanchard was responsible for some mental health patients having unnecessary extended hospital stays or being denied needed care.

The probate court is also responsible for millions of dollars from estates that are managed by lawyers appointed by the judge. The complaint alleges that Blanchard improperly removed conservator cases from one firm and gave them to another.

The Judicial Inquiry Commission's complaint accuses Blanchard of acting in bad faith by removing attorneys from the law firm of Hand Arendall serving as conservators in probate cases without following procedures or providing legal justification.

She is also accused of using her authority to settle personal disagreements rather than taking reasonable judicial action.

The detailed report, which includes input from multiple participants, alleges "a pattern and practice of bullying and retaliation against probate court staff" that they say began on Blanchard's first day.

In one alleged incident, Blanchard is accused of holding a meeting with employees on Jan. 5, 2026, where she threatened them with suspension or firing if they complained against her.

"Judge Blanchard told employees that if anyone tried to report her to HR, they had first better make sure that they themselves are 'clean,'" according to the complaint. "At that meeting, Judge Blanchard declared that she was the 'ultimate authority,' and that she had no boss. She told the staff that whatever she says goes."

While Blanchard and her lawyers have declined to comment, the judge's supporters on social media and on talk radio have dismissed allegations against her as retaliation because Blanchard changed the traditional operations of her court by using different lawyers.

A pretrial hearing is scheduled July 9 in Montgomery. 

Full Article & Source:
Suspended Alabama probate judge denies all accusations of bullying and other misconduct

See Also:
Horrifying details released in case against suspended Jefferson County Probate Judge Yashiba Blanchard

Wednesday, June 17, 2026

Strategies in Preparing for a Guardianship Hearing

By Jennifer Andrus


The steps and strategy needed in preparing for a guardianship hearing were the focus of a recent New York State Bar Association continuing legal education course sponsored by its Elder Law and Special Needs section.

“Preparing for a Guardianship Hearing” is the third in a four-part series detailing key steps involved in preparing for a bench trial for the appointment of a guardian under Article 81. During the hour-long seminar, long time elder law and guardianship attorney Emily Ann Klotz provided tips on handling discovery, outlined steps in preparing a notice to admit and detailed common motions used in guardianship cases.

While it may seem obvious, Klotz says careful preparation of witnesses and the potential guardian is essential. Gather witnesses who will either support or contest the substance of the guardianship petition including friends, family, social workers, geriatricians and medical professionals. Investigate witnesses for any conflicts of interest and be aware of the relationship between the witness and the adult who is incapacitated.

Klotz encourages attorneys to conduct a background investigation into the proposed guardian to make sure they meet the qualifications. Does the guardian have the financial means and education needed to care for this person? Klotz related a story of a case in which the potential guardian was found to be a felon and could not be bonded.

“No one ever asked her if she was a felon. It was a mess. Check with your bonding company, check credit ratings, bankruptcies and make sure the guardian candidate understands the role and responsibilities of the job,” she warned.

Alert the court to any accommodation needed by a witness such as an interpreter, a hearing device or a video text display. Klotz reminds attorneys that it may take time for the court to secure the needed resources. She also advises attorneys to ask the court to keep witnesses out of the courtroom.

“If it’s an in-person trial, you have to remember to have the court exclude the witnesses from the courtroom before they testify because you don’t want one witness influencing the other witnesses,” Klotz said.

During the Hearing: Standards, Evidence and Experts  

The standard of proof in guardianship hearings is “clear and convincing evidence,” which Klotz admits is a high standard. Attorneys must present evidence that supports the allegation that an incapacitated person cannot manage daily tasks, which include bathing, shopping and making their own medical decision. One must prove that the person will suffer harm without a guardian’s assistance in maintaining a home.  Finally, one must prove that the person cannot understand their limitations.

“Lack of understanding here is key, the court requires proof that no less restrictive form of assistance is available,” explains Klotz. “If you want full guardianship, you have to show why this is needed and have those arguments ready before you go to trial.”

If an expert witness is being presented, Klotz says they will need extra preparation because they will be examined by attorneys from the other side. Outline the witnesses’ qualifications, including education, research and their connection to the case. They should be prepared to answer how they become involved with the case and be able to detail interactions with the incapacitated person.

“The other side is entitled to question the expert witness and once the expert survives the voir dire, you can state the witness opinions on the matter,” Klotz said.

The Elder Law and Special Needs Section will hold the fourth and final part of the series on guardianship on July 15.

 Full Article & Source:
Strategies in Preparing for a Guardianship Hearing

Tuesday, June 16, 2026

Ensign: The Nursing Home Empire Built on Fatal Neglect


By: Michelle Cera Andrew Ford Laura Wadsten 
Editor: Jim Impoco Sam Koppelman 

They beat the walls.

Cheryle Weir couldn’t breathe, her roommate recalled. Dependent on ventilators at an Ensign facility, they couldn’t talk. They couldn’t scream.

So they banged on the table, banged on the wall, desperate for anyone to hear. A nurse should have been there. No one was.

Eventually, Cheryle stopped banging. 

Her family’s lawsuit blames her death on The Ensign Group ($ENSG).

Ensign is America’s largest operator of “skilled nursing facilities” (SNFs) — facilities designed to rehabilitate people who need less than hospital care, but more care than they can provide themselves. 

Ensign boasts about its star ratings, “industry-leading” clinical outcomes, and “strong history of quickly improving the quality of care in the facilities we acquire.” A sell-side analyst referred to Ensign’s quality star ratings as part of its “secret sauce.” And Ensign says it sets “the standard by which all others in our industry are measured.”

But a five-month Hunterbrook investigation found that standard is tragically low — and fatal.

The investigation revealed Ensign’s $10 billion empire is built on a dubious foundation: Its profits are heavily dependent on understaffing facilities. It performs better than average on self-reported quality metrics but worse on independently verifiable measures. It regularly violates state minimum staffing laws, and routes taxpayer dollars to its executives and to its own affiliates. Meanwhile, Ensign patients suffer and sometimes die.

“We could’ve had so much more time,” Weir’s daughter, Hanneka White, told Hunterbrook in an interview. “And it was taken away.” 

One of Cheryle Weir’s daughters, Hanneka White, with a photo of her mother. Source: Hunterbrook Media

Hunterbrook Media’s reporting team — led by three journalists, as well as former financial analysts from Goldman Sachs and Magnetar Capital — examined millions of Center for Medicare & Medicaid Services (CMS) datapoints, reviewed thousands of pages of documents, and interviewed dozens of sources, including: attorneys, professors, healthcare professionals, ombudsmen, data analysts, and public advocates, as well as former employees of Ensign, residents of Ensign facilities, and family members of Ensign residents. 

Here’s the story:

  • Ensign’s profits can be traced to providing less care than its patients need — and less care than it is meant to provide based on the tax dollars it receives from the government. Government programs pay skilled nursing facilities based on “acuity level,” a measurement of how sick the residents are. Ensign says it’s focusing on high-acuity people in order to increase its revenue, the bulk of which comes from government programs. But then it staffs many facilities below the levels needed to provide the care those payment rates are calibrated to support. Using the formula from a 2025 peer-reviewed study, Hunterbrook calculated a 5 million-hour gap between hours of nursing care needed and hours actually provided at Ensign facilities between July and November 2024, the period for which robust data is available. “The difference between those two numbers is fraud,” opined Ernest Tosh, an attorney who litigates nursing home abuse and neglect cases. Hunterbrook estimates that closing that staffing gap would have cost Ensign about $161 million during the period studied — or roughly $386 million annualized. That’s more than the company’s entire reported net income that year of $298 million. Hunterbrook also found that the more a facility profited from understaffing, the worse its health survey scores, facility-reported incidents, complaint deficiencies, total penalties, staff turnover, and staffing ratings. 
  • The Ensign Effect. We found Ensign’s growth strategy is to buy struggling nursing homes — then cut staff at those facilities and bank the savings, all while claiming quality improves. Ensign has rapidly built its $10 billion empire by rolling up distressed nursing homes, claiming to transform them into “market leaders in clinical quality.” But after Ensign acquires a facility, we found, nursing hours fall. Hunterbrook tracked 161 facilities before and after Ensign acquisition against roughly 15,000 other nursing facilities, controlling for industry trends. Bottom line: The quality of the facilities gets worse, not better, after Ensign acquires them.
  • Federal and state laws prohibit understaffing. Federal law requires every Medicare- and Medicaid-funded nursing facility to keep “sufficient nursing staff” to meet each resident’s needs. The sicker the resident, the more staffing the law generally demands. Yet Hunterbrook found no consistent relationship between how sick Ensign’s residents are and how many hours it staffs. Four states where Ensign operates impose numeric floors on the care that must be provided: California, Washington, Tennessee, and Kansas. Our analysis of CMS records from 2020 through 2025 found Ensign facilities falling below the legal floors in those states on more than 18,000 days cumulatively. “You have to staff to meet the needs of residents, and that consistently does not happen,” said Ed Dudensing, an elder-abuse attorney, describing insufficient staffing. “That’s illegal.”
  • Ensign’s superior “star” ratings are largely built on an honor system the company appears to be gaming. The CEO emphasized Ensign facilities “outperformed industry peers in 5-Star Quality Measure results” in a recent press release. He also highlighted “the highest quality clinical outcomes” in an earnings call last year. What he didn’t mention is that those measures are largely self-reported. We sorted CMS Provider Information performance metrics into three tiers: independently verified by unannounced government inspectors; self-reported but auditable via payroll records; or self-assessed and self-reported with no imposed documentation procedures. The result: Ensign performs worse when there is external verification.
  • Ensign paid more than $339 million to its own affiliates in 2024. That’s about 8% of $ENSG revenue that year. The maneuver is known as tunneling. Our cost-report analysis shows Ensign facilities pay hundreds of millions of dollars a year to entities also owned or controlled by Ensign. Think: Landlords. Insurance. Transportation. “Home office” management fees. Hunterbrook found that, across the industry, more money going to related parties correlates with fewer staffing hours, more staff turnover, and lower health inspection scores, among other metrics. A 2024 congressional letter to Ensign’s then-executive chairman identified the industry practice as a “deceptive tactic” to hide profit. In an interview, Tosh, the attorney, shared his opinion of nursing homes tunneling money to related parties without any effective oversight: “It’s just a huge menagerie of corporations to hide the money movement. In effect it’s money laundering.”
  • Former employees in different states described systematic misrepresentations. Fabricated Google reviews; document falsification; falls downgraded to “slips;” improperly upcoded patient acuity; and retaliation against staff who refused to engage in these activities. Former employees also told Hunterbrook they were compelled to provide unnecessary care and exaggerate its duration. One former Ensign therapist described higher-ups encouraging higher billing via falsifying minutes of therapy: “The 30 would be erased and somebody would put in a 70.” 
  • An industry lobbying group waged a multi-front campaign to kill a federal government rule meant to stop understaffing. In February of 2026, the Trump Administration rescinded a Biden-era rule setting a federal staffing minimum for nursing facilities, after the American Health Care Association (AHCA), an industry group, sued the government. Ensign and other operators backed a pro-Trump super PAC and Ensign gave $750,000 to MAGA Inc before the rule was rescinded. The now-defunct rule was estimated to save 13,000 lives a year.
  • Behind all the numbers, patients suffer and die. Thomas Scates died after an Ensign facility neglected him, according to his family. Herbert Howenstein died after a large pressure ulcer developed at an Ensign nursing home. Six inches long, an inch deep, blackened dead flesh, penetrating to muscle. An EMT report shows that facility staff were aware but nobody was treating him for it. An expert reviewing his death concluded, “The patient’s demise was almost merciful.” A nonverbal resident with Alzheimer’s was found covered in ants with bites all over her body — an infestation discovered by her family, not the staff, according to an investigation report. Cheryle Weir died after begging for help that did not come in time, her daughter told Hunterbrook. These are just some of the stories Hunterbrook heard, which represent a fraction of the devastation in Ensign facilities around the country.
  • Ensign did not respond to multiple detailed requests for comment from Hunterbrook. Ensign CEO Barry Port did, however, tell The Arizona Republic in 2023 that staffing is decided by individual facility management, and the suggestion that his company siphons money to boost profit is “categorically false.” Other statements by the company seem to contradict that supposed distance between Ensign and its individual facilities. In a recent earnings call, for example, Port cited access to patient-level data and involvement in facility-level decisions. The most recent 10-K also suggested there was visibility over individual facilities: Ensign said they use specialized software to help caregivers “more accurately” capture services to “increase reimbursement,” and that the company had “installed software and touch-screen interface systems in each operation.”

To see our full methodology, click here.

If you or a loved one has been affected, or if you have any relevant information to share, please reach out at ideas@hntrbrk.com. This is part one of a series on Ensign and the industry.

“They’re The Model”

Most of us will require institutional care in our lifetime. We hope that care will be high quality.

Faced with an aging population and widespread nursing shortages, every American nursing facility must contend with infections, falls, and sometimes death. On an average day, a facility might smell like human waste cut with cleaning products. Easy listening music covers the croaking sounds of uncomfortable residents. Frontline staff do their best at difficult and low-paying jobs, in facilities lit fluorescently and decorated in liminal beige.

But Ensign has established something worse: a business model that seems to depend on eroding care for America’s sick and elderly.

“To take away resources from that is, I don’t even think that’s bad management. I think that’s just evil greed.”

Robert love, Former cook at Tennessee Nursing Facility Acquired by Ensign

Our investigation shows the company boomed in recent years by rolling up distressed homes, cutting high-skilled nursing staff, and gaming metrics.

“They’re the model,” said David Kingsley, a retired professor at the Kansas University Medical Center who researches corporations that depend on revenue from Medicare and Medicaid.

Ensign operates the most CMS-certified nursing facilities in America, with 334 locations across 17 states. They offer more than 38,000 skilled nursing beds, according to a March filing.

But these facilities have problems — and they seem to get worse after Ensign takes over. Conditions at several of its facilities are so severe that they are candidates on CMS’s “Special Focus Facility” list, a roundup of facilities with a pattern of serious problems that pose risks to resident health and safety. Facilities on the SFF list are at risk of being terminated from Medicare or Medicaid programs.

And Ensign is coming for more. In the second quarter so far, it has announced purchases of 17 facilities in Texas, two in Wisconsin, and one each in Iowa and California (real estate only).

Ensign’s model is working. It grew rapidly after its current CEO took the helm in 2019. His $13.8 million in compensation last year — at a company whose revenue is largely derived from public funds — was mostly tied to company performance. 

And Ensign does not limit incentive-based compensation to its senior executives. Our investigation found that some individual facility administrators are compensated the same way, creating powerful incentives to cut costs. While it’s normal to have financial performance incentives for cutting costs, it’s different when the incentive is to cut nursing hours — the results can be a matter of life and death.

For example, a lawsuit deposition shows the company tied a facility administrator’s bonus directly to location profits, and by staffing below recommended levels, that administrator was able to boost a roughly $400,000 annual bonus to more than $800,000.

As a result of understaffing at that very same facility, the lawsuit claims, a resident died, his final moments captured on a recorded phone call provided to Hunterbrook:

One source, a forensic accountant, likened the industry to the Sackler family’s opioid profiteering

Full Article & Source:
Ensign: The Nursing Home Empire Built on Fatal Neglect 

Monday, June 15, 2026

Elder abuse case upgraded to murder in Huron County

A Huron County man charged with elder abuse in March now faces up to life in prison after prosecutors added a second-degree murder charge in connection with his mother's death.

Source:
Elder abuse case upgraded to murder in Huron County 

Second sister pleads not guilty to murder charge and elder abuse | NBC 7 San Diego

Rebecca Wu, 53, was arrested last week along with er sister, Ingrid Wu, 52, for allegedly failing to properly care for their parents at a University City apartment. Rebecca pled not guilty on Tuesday. Ingrid entered the same plea on Monday. NBC 7's Allison Ash has the latest details on the case from the downtown courthouse. 

Source:
Second sister pleads not guilty to murder charge and elder abuse | NBC 7 San Diego 

Sunday, June 14, 2026

Judge rules Veterans Guardian violates federal law — months after lobbying efforts in Kansas

A for-profit veteran benefits claim consultant told Kansas lawmakers the company’s operations were legal. A federal judge disagreed.


By: Grace Hills 


OVERLAND PARK — A federal judge in North Carolina found that Veterans Guardian, a for-profit consultant that charges veterans for help filing their disability claims, violates federal law.

The order came just a few months after the company lobbied Kansas legislators to pass a bill that would have greenlit for-profit consultants, despite concerns that the practice may be unlawful. The bill almost became law but support for it crumbled apart in the final hours of the legislative session.

Proponents argued Feb. 3 before the House Veterans and Military Committee that a few “bad actors” ruined the for-profit consultants’ reputations by charging exorbitant fees and using suspicious marketing tactics. Bill Taylor, co-founder of Veterans Guardian, said House Bill 2214 would have reined those companies in.

“We are 100% in compliance with federal law,” Taylor testified to lawmakers in February.

In May, U.S. District Judge Catherine Eagles disagreed.

Federal law states “no individual may act as an agent or attorney in the preparation, presentation, or prosecution of any claim,” unless they are accredited — which Veterans Guardian and the other for-profit consultants are not. Veterans who want help reviewing a claim can get help from an attorney or claims agent in exchange for a fee, which could include a portion of the veteran’s benefits.

Opponents have called the for-profit consultants “claim sharks,” and argue that charging veterans thousands — even tens of thousands — for a service that is offered for free by accredited services is predatory.

Eagles’ order outlined how the Pinehurst, North Carolina-based Veterans Guardian charged the three plaintiffs between $1,880 and $21,360. The $21,360 fee was for an initial disability claim.

“The evidence is undisputed that (Veterans) Guardian is not accredited, that on behalf of veterans it prepares claims forms, that in those forms it presents disability claims for decision by the (Veterans Affairs), and that it charges fees for doing so,” Eagles wrote in her order. “These actions violate federal law.”

Veterans Guardian was founded in 2017. The federal law Eagles cited has existed since long before then. Veterans Guardian, and similar for-profit consultants, have operated through a legal loophole.

An NPR investigation found that in 2006, as the U.S. was at war with Iraq, Congress thought veterans needed more options to navigate the disability claims process. For-profit consultants repeat that rationale today — that veterans deserve a choice between their paid, streamlined services or free but more complex accredited ones.

That year, Congress stripped the criminal penalties for violating the law — but kept the law on the books. That meant companies like Veterans Guardian have been able to use that loophole to continue operating without consequences.

Multiple bills have been introduced to reinstate the criminal penalties, but none has passed. Veterans Guardian has spent millions lobbying on the federal level. A federal bill similar to the Kansas one — that would allow for-profit consultants to legally charge veterans — advanced in the U.S. House.

After Eagles’ order, more congressional attempts at criminalization were introduced in the U.S. House and Senate. U.S. Rep. Sharice Davids, D-Kansas, signed onto the legislation Monday, a spokesperson said.

A spokesperson for Republican U.S. Sen. Jerry Moran, who chairs the Senate Veterans’ Affairs Committee, didn’t provide a comment in time for this story.

Anthony Pierce, counsel to Veterans Guardian, said the company “strenuously disagrees” with the court’s ruling.

“The ruling is not final, and Veterans Guardian will vigorously pursue all available avenues of appeal to defend our work on behalf of disabled veterans,” Pierce said. 

Full Article & Source:
Judge rules Veterans Guardian violates federal law — months after lobbying efforts in Kansas