WASHINGTON – Six veterans’ groups are
calling on the Department of Veterans Affairs to improve the quality of
care at its nursing homes following a story by USA TODAY and The Boston
Globe detailing “blatant disregard for veteran safety” at a VA nursing home in Massachusetts.
“Anybody
who respects veterans should be angered by this,” American Legion
National Commander Brett Reistad said. “America’s veterans deserve
better.”
The groups, who together represent nearly 5
million members, said veterans who risked their lives for our country
shouldn’t have to risk their lives in VA nursing homes.
In
Brockton, Massachusetts, investigators found two nurses asleep during
their shifts, even though the facility knew it was under scrutiny and
inspectors were coming to visit, looking for potential signs of patient
neglect. A whistleblower had reported that nurses and aides did not
empty the bedside urinals of frail veterans, they failed to provide
clean water at night and didn’t check on the veterans regularly. The VA
said the napping nurses no longer work at the facility.
The
story was the latest in an investigation by USA TODAY and the Globe
that revealed care at many VA nursing facilities was worse than at
private nursing homes in the agency’s own internal ratings, kept secret
from veterans for years.
The stories detailed disturbing examples of substandard care
– a veteran with undiagnosed scabies for months, another struggling to
eat in Bedford, Massachussetts; and a third sitting for hours in soiled
sheets and another writhing in pain without medication in West Palm
Beach, Florida.
A Navy veteran was declared dead
after he walked out of a supposedly secure VA nursing home and was never
found in Tuskegee, Alabama. An Army vet landed in intensive care
suffering from malnutrition, septic shock and bed sores after a stay at a
VA nursing home in Livermore, California.
“The
stories being reported about the treatment of some individual veterans
at these facilities are nothing short of horrifying,” said Rege Riley,
national commander of American Veterans, known as AmVets. He called on
VA Secretary Robert Wilkie to “take swift and transparent action to fix
this.”
Veterans of Foreign Wars, Disabled
American Veterans, Paralyzed Veterans of America and Vietnam Veterans of
America joined AmVets and the Legion in calling for action. Together,
the groups are known as the “big six” and wield considerable clout in
Washington.
“The VA must address and correct these issues,” said Garry Augustine, executive director of Disabled American Veterans.
VA 'striving to improve'
VA
spokesman Curt Cashour said the residents the VA typically cares for
are sicker than those in private nursing homes, making “achieving good
quality ratings more challenging.” He said that overall, VA nursing
homes “compare well” with the private sector.
“We
look forward to briefing each of these groups in the near future
regarding these crucial facts,” Cashour said, adding that the VA is
“continuously striving to improve all of its health care facilities.”
The VA has 133 nursing homes across the country that serve 46,000 veterans annually.
Newly
released VA data show that 95 of them – about 71 percent – scored worse
than private nursing homes on a majority of quality indicators, such as
rates of infection, serious pain and bed sores.
Roughly the same number, 93, received only one or two stars out of five for quality in the agency’s own ratings.
In
a scathing statement declaring those facilities “failures,” VFW
National Commander Vincent “B.J.” Lawrence said the VA “must improve its
delivery of quality care at these facilities.”
"(Veterans')
families deserve to know that their loved ones – their heroes – are not
being abandoned or abused, and America needs to be reassured that the
VA is honoring our nation's promise to those who have borne the battle,"
he said.
Call for transparency
Reistad,
the Legion's commander, added, “We not only expect VA to fix these
problems immediately, but we want transparency.” On Sunday, after his
group met with VA officials, he said he is confident they will work with
the Legion and the other groups to “institute needed improvements.”
The VA released the quality information
on its nursing homes only after learning in June that USA TODAY and the
Globe planned to publish it. The agency still has not released the
results of inspections.
“Why not?” asked Rick
Weidman, co-founder of Vietnam Veterans of America. He said his group
often has to “fight like hell with VA in order to get information.”
The
reports can include instances of neglect or poor conditions that can be
a tip-off to current and prospective residents about problems at a
facility.
“I don’t see how veterans are best served
by the VA not being open about the level of care it’s providing,”
AmVets spokesman John Hoellwarth said.
Cashour said
the VA is working with an outside contractor who conducts the
inspections, Wisconsin-based Long Term Care Institute, to remove patient
information from its reports before they are released, maybe by the end
of the year.
Private nursing homes have three years’ worth of inspection reports posted on a federal website, Nursing Home Compare.
Lawmakers demand answers
In
September, Congress passed and President Donald Trump signed into law
legislation requiring the VA to publish quality ratings going forward.
The law does not mention inspection reports.
The Republican-led House VA Committee launched an investigation of VA nursing home care after
the initial USA TODAY and Globe reports, but a spokeswoman, Molly
Jenkins, said the probe won’t be finished in time to hold a hearing this
year as anticipated. The Democrat poised to take over the committee in
January, Rep. Mark Takano of California, said it is a “critical issue
that will continue to be a priority.”
In
Massachusetts, home to two, one-star VA nursing homes – in Bedford and
Brockton – lawmakers are demanding to know what steps the VA has taken
to improve patient care there and at other facilities around the
country.
“The continued care lapses at VA
facilities raise questions about whether concrete, lasting measures are
being implemented to prevent misconduct from occurring again – or
whether certain VA facilities are unable to institute changes necessary
to provide our veterans with the care befitting their service to the
country,” Sens. Ed Markey and Elizabeth Warren, both Democrats from
Massachusetts, wrote in a letter to Wilkie.
They demanded the most recent report from the Long Term Care Institute inspection of the Brockton VA nursing home.
Full Article & Source:
‘Nothing short of horrifying:’ Veterans' groups demand fixes at VA nursing homes