In spring 2015, California's legislature held a joint hearing on deficiencies in Adult Protective Services. Many APS investigators and managers testified to their lack of training and their inability to do their jobs.
The daughter of a elder abuse victim spoke of her mother being physically and sexually abused in an assisted living facility. APS substantiated the abuse and walked away. Social services workers smirked and laughed as the victim's daughter told her story.
YouTube: Adult Protective Services: Elder Abuse is No Laughing Matter