Showing posts with label Diane Dimond. Show all posts
Showing posts with label Diane Dimond. Show all posts

Tuesday, June 3, 2025

Power, profit, and guardianship: The fraught legacy of Chester County Treasurer Patricia Maisano


by Todd Shepherd

The incumbent treasurer of Chester County has twice been accused of fleecing elderly persons she was in charge of protecting during her career as a professional guardian. In another instance, attorneys she was working with in a guardianship accused her of nonpayment.

Those accusations, combined with previous Broad + Liberty reporting — revealing Patricia Maisano received her master’s and doctorate from a diploma mill, and that she was removed from court cases after failing to meet standards as an expert witness — raise serious questions about her integrity and fitness for office.

Maisano, once a Republican who later turned Democrat, was first elected as treasurer of Chester County in the fall of 2017. With the switch of her party affiliation already in hand by then, she belonged to a handful of Democrats swept into office that fall whose elections began to foreshadow the tidal shift in the Philadelphia suburbs away from a century of Republican dominance.

Her time as treasurer is uncontroversial. But it is her professional work that has left a trail of embittered and disillusioned people in her wake.

The case of Betty Winstanley

Elizabeth “Betty” Winstanley and her husband Robert, were well into their retirement years when they moved into an independent living facility in Lancaster County in 2008. But, their idyllic retirement came crashing down in 2014.

Betty, 92 at the time, was using a rolling walker one day and felt faint, and decided to sit on the floor until she felt restored. But she says staff at the facility claimed she had a fall, something that can trigger an avalanche of precautions. Close to the same time, Robert became ill and died that summer.

Because of the disputed “fall,” staff at the retirement home labeled her as a resident that could no longer live independently. After Robert’s passing, one of Betty’s two sons asked a court to appoint a guardian for her.

For the unfamiliar, an elderly guardianship “is a legal relationship created when a court appoints a person to care for an older adult. It happens when the adult can no longer care for themselves,” according to the website FindLaw.com

“Unfortunately, there may come a time when an elderly parent or loved one can no longer take care of themselves or make important decisions. Illness, injury, or aging can all change a person’s decision-making abilities,” the site explains.

Elderly guardianships are a necessary tool in society, but they’re also open to abuse. For example, in 2019, the Delaware County district attorney filed charges against three guardians with bilking over 100 seniors out of $1 million. One of the accused, Gloria Byars, took her own life on the day of her sentencing.

Betty’s struggle to free herself from guardianship was complicated by the fact that there was discord among her children. One son wanted Betty under the care of a guardian while two other siblings, a son and daughter, did not. Her first guardian was removed just over a year into his stewardship over Betty. When he was replaced, the court appointed Patricia Maisano as her guardian in December 2015.

Betty’s other son, David, who didn’t want her in a guardianship, says he vividly remembers that shift in power.

“My sister and I, my attorney from Philadelphia, [we] thought that it would be best that when [Maisano] was appointed the new guardian that we go and meet with her. So we went to her office in Pennsylvania and she was just very arrogant.” David recalled to Broad + Liberty. “She said, ‘From now on, I am your mother.’ That’s a quote. My sister can back that up as well.” 

The controversy caught the eye of journalist Diane Dimond, who chronicled the alleged overbilling.

“During the first three months guardian Maisano was in charge of Winstanley’s life, she billed $50,599.18 for services rendered,” Dimond wrote in her deeply researched and sourced book on guardianship, “We’re Here to Help: When Guardianship Goes Wrong.”

Dimond highlighted some of the more eye-popping billings, “including two phone calls the guardian listed as having been made to one of Betty’s children to discuss ‘dates for [a] Christmas visit.’ For those two calls, the estate was charged a total of $1,560,” Dimond wrote.

“After Betty was rushed to the hospital with an unknown health problem, the guardian’s logs show that she made no calls to any Winstanley offspring to inform them of their mother’s setback. Three days later, the guardian noted making a couple of calls to Betty to see how she was doing. Maisano calculated that the time she devoted to those communications was worth $990,” Dimond also noted.

“Then there was a $1,000 bill incurred because, as Maisano noted, her ‘computer emails appear[ed] to be breached…[and] extensive work [was] done on my phone and computer as a result.’ The charge included time spent calling her IT department and a consulting attorney. There was no written explanation as to why Mrs. Winstanley should have been billed for technical or legal assistance on Maisano’s devices, which were surely used for more than just keeping track of her estate,” Dimond pointed out. 

David said he and his sister, who were hoping to move Betty to Maryland to be closer to them, felt powerless.

“[Maisano] called herself a guardian. She could make court testimony on mental capacity,” David told Broad + Liberty. “She had all kinds of supposed degrees. And my private eye that I had hired said that these were purchased, these were bought degrees. She didn’t attend universities to get any professional schooling such as neuropsychology or anything like that where she could accurately make a determination.”

In two years of reporting on her, Maisano has never responded to requests for comment from this outlet about her bogus masters and doctorate degrees. Efforts to verify her nursing degree, a degree that forms the very basis of all other elements of her career, have been inconclusive. Broad + Liberty raised other issues about the resume Maisano has published online. 

For example, she claims she has worked as a “national patient coordinator” at “Crossroads Head Injury Center” in Pittsburgh, but Broad + Liberty cannot find that any such center ever existed. In-depth internet searches as well as inquiries to a small number of long-time healthcare providers in that area have not turned up any evidence of a head injury center by that name.

As explosive as the findings about Maisano’s billing practices were, Dimond also had a personal experience so remarkable it’s still etched in her memory.

Dimond says Maisano tried to take away Winstanley’s phone in retaliation for talking to her, a reporter.

Then one day, she went to a court hearing for Winstanley in Lancaster County.

“I walked into that hearing as if I belonged. No one stopped me,” Dimond recalls. “I sat back in the upper back row and all of a sudden it became clear that Patricia Maisano realized I was there, and her attorney stood up and said to the court, ‘Your Honor, this person needs to leave. Diane Dimond is sitting there.’” 

Although only a single anecdote, it’s still a powerful representation of the difficulty elderly wards have in being able to recruit and use advocates while already being committed to the power of another person.

“There’s no reason to close this hearing,” Dimond recalls. “But nonetheless, I was kicked out. I was escorted out by a security guard and told never to come back again.” 

The Starr report

Maisano’s conduct in other guardianships has also raised red flags.

In 2007, Maisano became the court-appointed guardian of a disabled Delaware woman. Details of the case are limited because many of the relevant court documents are not accessible.

But a source who requested anonymity out of fear of retaliation was able to provide two documents from the case: a fact-finding report by attorney Kristopher Starr, completed and submitted to the court in January, 2009, as well as a follow-up report that reviewed Starr’s work.

The “Starr report” is unsparing in its frank assessment against Maisano, who was operating under her corporate name, IKOR.

“IKOR, for their part, egregiously overbills. There is no way to soften, sugar coat, or otherwise explain this finding,” Starr wrote. “[A] thorough review of twenty-one (21) IKOR invoices from February 2007 through November 2008 evidenced disturbing billing trends and tens of thousands of dollars in overbilled amounts.”

A few pages later, Starr continued his prosecution of what he described as “disquieting” and “pervasive overbilling.”

“When data evidences that each phone call, whether a voice mail, a simple discussion, call to a creditor, etc., was at least 25 minutes per call, it becomes incumbent upon IKOR to justify such a rate,” Starr explained

“IKOR billed almost one hour for each letter sent. Check writing, and bill review was over 30 minutes per event. IKOR billed an average of 20 minutes to type an email. IKOR required an average of 21 minutes to put a fax in a machine, type in a number and hit ‘send,’” Starr continued.

In his conclusions, Starr said he concluded “that IKOR engaged in a pattern of significant and systematic overbilling…such that the disabled person was egregiously overcharged for professional guardianship services rendered by IKOR.”

He then recommended that the court “[r]educe IKOR’s outstanding bill, payable in the amount of $104,127.32 from [the disabled person’s] funds, by $46,987.86,” — a reduction of 45 percent.

“More troubling is that the overbilling is from a sophisticated and knowledgeable professional guardianship agency who regularly is appointed to cases by this Court,” Starr wrote.

Starr was not the only legal professional alarmed by what he saw from Maisano and IKOR.

Another attorney, Richard Kiger, was tasked with reviewing Starr’s work. Kiger used some of Maisano’s billing for sending faxes as an example.

“Ten faxes were sent,” he noted in one example. “It took IKOR 396 minutes, or 6.6 hours, to prepare a fax sheet from a template and to fax about 30 pieces of paper to nine creditors. The charge to [the ward] for all this comes to $462.00.”

“As one who has used a fax machine probably thousands of times by now, it is hard for me to believe that it takes more than a minute or two to fax a two page letter,” Kiger wrote later. “An estimate of 18 to 24 minutes to fax that letter is insulting as well as an arrogant grab at the funds of someone who in many cases will be powerless to protest and is fully dependent upon others for advocacy. The situation is that much more offensive when there is a print-out showing that the 18 or 24 minute procedure actually took 1 or 2 minutes.”

Fourteen pages into his analysis, Kiger said, “I have to agree with Mr. Starr’s assessment” that IKOR systematically overbilled, and he likewise recommended IKOR’s payment be cut by tens of thousands of dollars.

From the Kiger report, it’s also easy to infer that Maisano, acting as IKOR, filed a motion to strike the Starr report. That motion apparently claimed Starr was aiming to sabotage IKOR because the wife of one of Starr’s law partners also was a guardian, and eliminating Maisano would be good for the friend.

Kiger was not having it.

“The charges made in the motion to strike are very serious. If they do not amount to defamation, per se, they approach it. They are based on insinuation and supposition, but no scintilla of evidence has been presented that misconduct of any kind took place,” Kiger said.

“The kindest thing that can be said for the charges in the motion to strike is that they are churlish,” he concluded.

Attorney nonpayment

Another court document in a separate matter provided by a source requesting anonymity stems from a Philadelphia case.

In a filing from May, 2015, Maisano’s attorneys asked to be allowed to withdraw as her counsel in the guardianship of an older woman with a history of mental illness. Efforts to reach Gordon Wase, the filer of that document, for comment were unsuccessful

“Irreconcilable differences have arisen…and Wase & Wase has received no payments from any source over the course of the effort. Ms. Maisano and IKOR have failed to provide counsel with payment of their substantial legal bill now totaling $27,260,” the filing by the attorneys said.

“Ms. Maisano and IKOR have given counsel no explanations as to why they have not provided payments to Wase & Wase.”

Conclusions

Maisano did not return emails and text messages requesting comment for this article. When she was reached by phone by this reporter, she hung up. It’s unclear whether Maisano still works as a guardian. A 2017 article from PennLive said RiseMark Brands acquired IKOR in 2014, but it did not provide any information as to whether Maisano had any continuing role with the company. 

The perils of guardianship are not unknown. For example, in 2023, Gov. Josh Shapiro signed a bipartisan bill meant to curb the possibility of courts overrelying on guardianships to solve difficult personal or family situations. But there are doubts about the law’s effectiveness, and there is also an admitted shortage of guardians for courts to choose from, according to media reports.

Still, the 2019 indictments in Delaware County stand testament to the potential for financial abuse, if not outright embezzlement.

“They’re paying for vacations for themselves and their families at Hilton [Hotel], while these incapacitated wards are in nursing homes, alone, and their bills aren’t even being paid,” then-District Attorney Kat Copeland said.

Now, with her book complete, Dimond took off her reporting hat to give an unvarnished opinion on what she witnessed with her own eyes.

“I have, over the course of a decade, gathered so many abusive guardianship case stories, and to my mind, Patricia Maisano is the epitome of an out of control guardian who acts like a bully, overcharges her wards, and is so arrogant and haughty as to make me think she needs a completely different line of work,” Dimond told Broad + Liberty

“Her unprofessionalism, her arrogance in thinking that she is really the lord and master over a ward like Mrs. Winstanley — she can’t have a phone; people need to have permission to go and see her; she can’t leave the campus of the area where she lives; isolating her family members to certain specific hours that they can come and visit — this is bullying. This isn’t being the guardian angel that the public expects from a guardian, a court-appointed guardian. This is outright bullying for personal gain, in my opinion.”

The contrast between those accounts underscores the divide between Maisano’s critics and her political allies — and raises deeper questions about accountability in Pennsylvania’s guardianship system.

In a 2017 campaign video, Maisano referred to her work as a nurse and guardian before saying, “I know how to recognize and stop financial predators.”

Chester County Democrats renominated Maisano for her treasurer post in last month’s primary. Broad + Liberty approached the county Democratic leadership last year for reaction to the story that Maisano had been kicked out of court cases as an expert witness, but her party allies remained silent.

In a recent Facebook post, the Pennsylvania Federation of Democratic Women lauded Maisano as a “quiet force with a powerful impact. From flipping Chester County blue to mentoring countless candidates, Patricia leads with humility, heart, and unmatched determination. Her journey from survivor to trailblazer inspires us all.”

Where Dimond described Maisano as arrogant, the party described her as “humble.”

Not only does Maisano continue to receive the full backing of her party as Chester County’s treasurer, she gives speeches on elder abuse by guardians.

“March 5 Luncheon: Predatory Behavior,” the internet advertisement from the Charlotte Estate Planning Council said from 2019.

“This program will teach everyone in attendance the depth and breadth of this increasing issue.  How to recognize it, who are the potential predators, how to address it with your client.  There are also some ideas of what you can do to break the cycle and protect your client going forward.”

The featured speaker was Patricia Maisano. The corporate sponsor was IKOR.

(Editor’s note: At the height of IKOR’s influence, it sold elderly care franchises, at least two of which are still in operation in Pennsylvania today. Nothing in this article should be construed as negatively reflecting on those two entities, which appear to operate completely independently from Patricia Maisano. Broad + Liberty has no evidence of any kind of misconduct, alleged or otherwise, regarding those businesses.

About the documents in this report: Every effort has been made to withhold the names of persons in the documents who do not have direct bearing on the matter at hand. To that extent, names and other personally identifying information has been withheld, and some pages of the documents presented were completely deleted before publishing, but only if the pages had no relevance.

Full Article & Source:
Power, profit, and guardianship: The fraught legacy of Chester County Treasurer Patricia Maisano 

Wednesday, September 18, 2024

A Look Inside the Guardianship System with Investigative Reporter Diane Dimond

EDISON, NJ - Join author and investigative journalist Diane Dimond on Tuesday, Sept. 24 at the Edison Public Library to learn more about the state-run guardianship/conservatory system and ways to safeguard yourself and loved ones. 

During the 6:30 p.m. event, which will take place at the North Edison Branch, Dimond will discuss her latest book, We’re Here to Help: When Guardianship Goes Wrong.

A guardianship is a legal arrangement where a court appoints a person or organization to make decisions for someone who is unable to do so themselves. We’re Here to Help, a culmination of more than eight years of research, offers an in-depth look into a system that, according to Dimond, has become ‘largely unregulated, ill-understood, and increasingly populated by financially motivated predators.’ 

“It is a court system that has truly run amok, a system in which you or someone you love can be declared an ‘incapacitated ward-of-the-court’ and be automatically stripped of all civil rights,” Dimond, whose book examines the system and its real-life effects by telling the human stories behind the headlines, and shows how to avoid the risks of voluntary or involuntary guardianship, said. 

“While many associate abusive and financially exploitative guardianships with the elderly, many citizens living with a disability - be it intellectual, physical or psychiatric - are often the target of guardianship insiders who prey on the vulnerable,” Dimond said, adding, “Many senior citizens I speak to are worried about what will happen to their disabled adult child after they pass away. The disabled are prime targets for predators operating within this system.”

Diane Dimond is a multiple award-winning freelance journalist, author, syndicated columnist, and former television correspondent who specializes in crime and justice issues. She began her journalism career in her hometown of Albuquerque, New Mexico and, over the years, worked at National Public Radio, WCBS-TV, Hard Copy, the Today Show, MSNBC, CNBC, and Court TV. Dimond has written for Newsweek, Huffington Post, the Daily Beast, the New York Post, Real Clear Investigations, and the Albuquerque Journal and is also the author of Be Careful Who You Love: Inside the Michael Jackson CaseCirque Du Salahi, and Thinking Outside the Crime and Justice Box. 

Dimond’s Sept. 24 book discussion is geared toward adults as well as family members and/or caregivers of someone who may require guardianship in the future. 

Admission is free, but space is limited and registration, which can be done by clicking here, is recommended. 

Copies of We’re Here to Help: When Guardianship Goes Wrong will also be available for purchase at the event. 

Full Article & Source:
A Look Inside the Guardianship System with Investigative Reporter Diane Dimond

Friday, June 7, 2024

Guardianship: For Far Too Many, It’s a Nightmare

EDITOR’S CORNER

Elderly man falls, hits head, goes to hospital with severe concussion. His memory is fuzzy. By the time this daughter finds out, he’s at assisted living. She wants to bring him home. 

But, no. A woman explains she’s been appointed by a probate court as his guardian. He can’t go home with his daughter, she says. He can’t leave the facility. He can’t do anything without the guardian’s permission. He can’t make his own healthcare decisions. He can’t spend his own money. His daughter does her best to fight the system and free her dad, but meanwhile, he gets put on more and more drugs.

That’s the basic plot for “The Bad Guardian,” a new film now streaming on Lifetime that aims to encapsulate all that can go wrong with guardianship — a system that strips individuals of their money, their rights, their freedom to make any decisions affecting any corner of their life.

Here on Mad in The Family and Mad in America, none of this is surprising. We’ve read first-person accounts by family members recounting such nightmare scenarios — including Marian Kornicki’s story from 2022 and Poppy Helgren’s from December of last year. Most recently, Duane Farrant described losing his mother to conservatorship and all the horrors that followed. And former MITF editor Miranda Spencer has written extensively about Britney Spears and the #FreeBritney movement that rallied for her release. 

Spears, who was freed from conservatorship in November 2021, has received the most attention in mainstream coverage of such issues, although other celebrities occasionally bubble up into the public consciousness. But by and large, besides the #FreeBritney campaign, most people outside the MIA/MITF community have barely an inkling of the outrages that can occur under guardianship and conservatorship. 

To be clear, not all guardians are abusive; as author Diane Dimond explained in We’re Here To Help: When Guardianship Goes Wrong, family members often fill the role with loving responsibility. But as she made clear in both the book and in my MIA podcast interview with her last year, others exploit and abuse those in their care. As she said during our conversation: 

“Every year in this country, state courts hear guardianship cases. The targeted person is declared an incapacitated ward of the court. They are stripped of their civil rights. In most states, the vast majority of states, they can’t even hire a lawyer to defend themselves because they’re incapacitated. These state courts then confiscate the money, property, investments of all the wards and put it in the name of the guardian. . . . It’s just a playground for predators. That is what it’s become.”

And that, in essence, is the message of “The Bad Guardian,” which was inspired not by one specific story but by the experiences of countless people. Playing the daughter, Melissa Joan Hart embodies the bafflement and frustration of those who, trying to advocate for their loved ones, bump up against a system purportedly designed to aid people but routinely dehumanizes and hurts them. 

As executive producer Elizabeth Stephens told an investigative reporter at a ABC Action News in Tampa Bay: “Every single turn of events is true. It’s all real. And, you know, it’s shocking. . . .  What happens is they get into the system, and then, as you know, it’s almost impossible to get out.”

That could well be the biggest horror of all — the legal cage that traps the vulnerable. In his recent piece for MITF, Farrant unspooled a gut-wrenching story of his “stolen” mother’s own cage. While trapped inside the system, she lost her health. Her teeth. Her ability to make any decisions. Her liberty in every sense. And he could not get her out. 

“People in this system of ‘care’ lied, cheated, and stole, ignoring my mother’s health, desires, and well-being until it killed her,” he wrote. “This is what happens—not just to her, but to many.” 

Far too many. 

—Amy Biancolli, Family Editor 

Full Article & Source:
Guardianship: For Far Too Many, It’s a Nightmare

Friday, January 5, 2024

Here We Go Again...Another Celebrity Conservatorship Case

By Diane Dimond

Yep. Another famous one-name celeb is about to immerse herself in the often smarmy and predatory world of conservatorship. Move over Britney, this time its Cher who has turned to the courts to help her save her son, Elijah Blue, from the drugs and destructive behavior which have defined his life. On January 5 Cher is expected to file a petition temporary conservatorship of Elijah in a California court. I’m here to tell you temporary in this type of court almost always turns into a permanent situation. Once a judge establishes any kind of conservatorship (called guardianship in most states) it is next to impossible to escape the arrangement.

Cher may be relegating her son to forever live under court control. I just hope she was fully informed about the pitfalls of conservatorship. After many years investigating this routinely exploitative system I sure hope Cher realizes what a morass she may be signing up for! Does she realize that this ill-regulated and largely unsupervised system is populated by financial predators just waiting in the wings for juicy, lucrative cases like this? Simply say the words, “Cher’s son” and dollar signs pop into their eyes.

Source:
Here We Go Again...Another Celebrity Conservatorship Case

See Diane Diamond's book on guardianship/conservatorship abuse:
We're Here to Help: When Guardianship Goes Wrong

Tuesday, November 28, 2023

From the Osage Native Americans to Britney Spears, the U.S.’ Guardianship System Is Corrupt and Abusive

HOW CAN THIS BE HAPPENING?

It is shockingly easy to declare a person incompetent and take their money.

by Diane Dimond 


Ginger Franklin, a fortysomething single woman in Hendersonville, Tennessee, fell down the stairs of her condo and lapsed into a coma. When she awoke she discovered a court had declared her “an incapacitated ward of the court” and assigned a stranger, a professional guardian, to take over her life.

The guardian quickly sold Ginger’s condo and car and placed her in a group home where she was put to work servicing other residents. Even after Ginger had fully recovered, the judge overseeing her case refused to end the guardianship for several more years.

In Staten Island, New York, a medical mishap at the birth of Michael Liguori caused him to develop cerebral palsy. His parents won a $1.9 million malpractice settlement against the hospital and, as the law required, the infant was assigned a guardian to safeguard the money until Michael turned 18.

As a stellar high school student, Michael wanted to go to college but his guardian refused to pay for it on the false grounds that he was profoundly disabled. A judge agreed to keep the guardianship in place allowing his court appointee to continue charging monthly fees until Michael was 24 years old.

Angela Woodhull and her mother, Louise, visited an attorney for advice on what to do to protect the elderly woman’s substantial estate from a conniving relative. Before they knew it, that lawyer surreptitiously filed a Petition for Guardianship of Louise in a Gainesville, Florida court. The judge quickly approved it—without seeing Louise or her daughter.

The appointed guardian took control of Louise’s money and quickly relegated her to a nursing home. Louise died there just three months later with several strong opioids in her system. What happened to Louise’s million-dollar-plus estate remains a mystery. Angela inherited nothing and she insists her mother was murdered.

For those who thought guardianship (called conservatorship in some states) only affected the elderly with memory issues—or the occasional off-the-rails celebrity like Britney Spears who endured nearly 14 years under court control—think again.


Perhaps Martin Scorsese’s latest epic, Killers of the Flower Moon, left the public with the idea that emotionally abusive and financially devastating guardianships were a thing of the past—unforgivably forced on the entire Osage Indian tribe in the 1920s as a way for the greedy white man to take control of the tribe’s massive oil wealth.

Sadly, Scorsese failed to explain why, just five minutes into the film, an Osage woman named Molly Kyle (wondrously portrayed by actress Lily Gladstone) sits before a self-important white man, declares herself to be “incompetent,” utters the phrase “282 allotment” and asks for release of some of her money to pay medical bills. Scorsese could have added a bit of dialogue explaining what prompted the government’s unconscionable guardianship move, but he didn’t.

It was a missed opportunity to highlight how the system, ostensibly created to “protect” the nation’s most vulnerable citizens, has always been a playground for predators. Today it has morphed into a predatory program that routinely allows bad actors to prey on an ever-increasing victim pool. Judges could stop them, but they don’t.

Britney and the Osage may be free now, but there are an estimated 2 million Americans currently living under guardianship or conservatorship.

They are almost always immediately declared incapacitated, stripped of their civil rights, all their assets are seized and put into the name of whoever is appointed guardian. Astonishingly, state courts seize a collective $50 billion of ward’s assets every year.

The newly minted “protected person” no longer has the right to hire their own attorney to fight for them. They cannot vote, sign a contract, marry, decide what doctors they will see, or where they will live. They are not allowed to drive, spend their own money, use a credit card or have a passport. If their family member complains about a court appointee’s actions, they can be banned from visiting the ward—permanently. (Isolation and overmedication of a ward are red flag warnings of a predatory court appointee.)

With billions up for grabs in this secretive, ill-regulated, and largely unsupervised system is it any wonder that the criminally minded would gravitate to work within?

Today, unscrupulous players target all sorts of victims, including: those who have won sizeable workers’ compensation or malpractice settlements; young people who have earned or inherited considerable money; military veterans or disabled Americans receiving generous monthly government checks; citizens of means who suffer from mental health issues or the aftermath of a stroke, traumatic brain injury, or other temporary health problems.

Once they recover, just like Ginger Franklin did, they often find themselves trapped. It is next to impossible to escape from guardianship.

How Does It Work?

It is remarkably easy for one person to guardianize another, they just have to find a willing lawyer to draw up an official Petition for Guardianship and present it to the court.

The petitioner could be a worried relative, an angry ex-business partner, a neighbor, or a former lover. Petitions have been initiated by financial institutions (as in the case of talk show host Wendy Williams) and hospitals looking to move out a patient whose insurance is about to lapse. Landlords have guardianized rent controlled tenants. Real estate agents have successfully guardianized landowners in a bid to get valuable property. The common denominator in these cases? The potential ward has attractive assets.

There is no shortage of lawyers willing to create these fee generating petitions. My years-long investigation into the system reveals many petitions are frequently full of exaggerations (“He always forgets to take his medicines and pay his bills …”) or downright lies (“Her daughter stole $100,000,000 from her mother’s accounts…”), and overworked or uncaring judges routinely accept the petition’s contents as gospel.

Courts that hear guardianship or conservatorship cases don’t operate under standard rules. They are “equity courts” where there is no guarantee of due process, no trials, and no meaningful opportunity for the targeted person to launch a defense. In fact, judges often never lay eyes on the potential ward before deciding to declare them incapacitated and turn their fate and future over to someone else. Courtroom doors are usually closed to the public, case files are sealed, gag orders are not unusual, and unscrupulous players explain the secrecy as necessary under federal HIPAA medical privacy laws.

Many court ordered guardianships proceed just fine, especially if a trusted family member is appointed as the guardian. And many professional guardians and conservators operate with compassion and integrity.

As a society we obviously need a system to help at-risk citizens who truly have no one to assist them. But we don’t need a system in which judges routinely ignore family members seeking guardian status and instead tap for-profit professionals who can charge the ward up to $600 an hour. And we don’t need a system whereby court appointees can engage in dizzying spasms of spending and then ask the court for permission to ignore a ward’s pre-planned will, irrevocable trusts, or other estate plans so they can refresh the coffers from which they draw.

You think this can’t happen in America? It happens all the time, in states across the country. There is a nationwide cabal of judges, lawyers, guardians, conservators and others who have created a lucrative industry out of the suffering of others.

It makes one wonder why Congress hasn’t passed federal reform laws. Or why the Department of Justice hasn’t stepped in to investigate, much like it has probed civil rights allegations against police departments.

My conclusion? Powerful lobbying groups have convinced the powers that be that the status quo is working well.

It decidedly is not. You or someone you love could be next.

Full Article & Source:
From the Osage Native Americans to Britney Spears, the U.S.’ Guardianship System Is Corrupt and Abusive

Sunday, November 12, 2023

‘A Playground for Predators’: Diane Dimond on The Abuses of Guardianship


by Amy Biancolli 

Our guest today is Diane Dimond, a longtime, award-winning investigative journalist specializing in crime and justice issues. As a freelance journalist, syndicated columnist, and former television correspondent, her reporting and commentary have been featured in newspapers, magazines, and TV news outlets across the country.

She’s also the author of several books, including Be Careful Who You Love: Inside the Michael Jackson Case, which she wrote after years of groundbreaking reporting on the topic; and her most recent, We’re Here to Help: When Guardianship Goes Wrong, just published by Brandeis University Press.

The transcript below has been edited for length and clarity.

Amy Biancolli: Diane Dimond, welcome. Thank you for joining us today.

Diane Dimond: Thank you for having me, Amy. I appreciate your time.

Biancolli: Your book has so many stories, absolute horror storiesone after another, the stories of human anguish. But before we delve deeply into that, if you could, for our listeners who aren’t familiar with it: What is guardianship? In some states it’s called conservatorship.

Dimond: Well, that’s really where you have to start, because it’s such a secretive court system that most of America doesn’t know what the heck it is. Guardianship is a legalized system whereby states help with their citizens who need help, those who need protection because of various maladies, disabilities, physical or mental. They’re elderly, they have no family to take care of them, and they’re having memory issues. It’s a court system that we really need in this country to help the citizens who cannot help themselves.

After eight years of investigating cases and writing about them in my syndicated column and magazine long-form articles, I discovered that the system has been infiltrated by predators, financial predators who have simply, quite simply, bastardized the entire system. It’s not therein many instancesto protect people. It’s there ready, willing and able to victimize people, and that’s what caught my attention. Thank you for saying there’s so many stories in this book, because I wanted to show the various ways that guardianship has morphed into this industry. Really, in my mind I like to call it a racket. It’s almost like organized crime in some instances.

Biancolli: That really comes through in your bookthe abuse, the fact that this is state-sanctioned, literally, and state run. And it’s all behind closed doors. Most people don’t know what’s going on. There’s the level of horror in terms of what people have to go through, and then that horror seems even more extreme because it’s done in secret.

Dimond: Right, and it’s allowed because a judge has decreed that someone is “incapacitated.” Let me just quickly tell you how it all started. Anyone, and I mean anyone, from your landlord, to your next door neighbor, to your angry business partner, to your former lover can go to a lawyer and say, “Hey, I want some of that person’s money or property, what can I do?”

The lawyer will inevitably say, “Oh, guardianship. This is a panacea. Guardianship.” It might even be a family member, an adult child of an elderly person, for example, who can’t get along with their brothers and sisters about what to do with mom or dad. The lawyer will say, well, let’s write up a petition to the court and I’ll just give it to the judge and he or she will rubber stamp it. That’s literally what happens.

The judges that hear these cases, they don’t have time to vet what’s in this petition, and many times what’s in these petitions are just downright lies. Having gotten a petition from an officer of the court, a familiar lawyer in front of them, the judge says, okay, guardianship. It’s now in effect. Once someone is in the guardianship system, even if it’s a temporary guardianship, it’s almost impossible to get out of guardianship.

Amy Biancolli: That’s the other thing that I think most people are unaware of. The idealized version of guardianship is to help someone who is in fact either temporarily or permanently incapacitated by something, whether it’s brain trauma, perhaps it’s some type of disability, perhaps it’s Alzheimer’s.

Dimond: Perhaps they just had a stroke, and they’re going to recover.

Biancolli: They’re going to recover and usually, or frequently, it’s a loving family member who steps in and takes care, and is in charge of their finances. And you do, early on, describe some of those loving family members who actually perform their jobs in a caring and responsible fashion. But the book is looking at the flip side of that, the people who aren’t caring—the professional guardians primarily, but also some family members who abuse this profound power to sap resources and essentially take over someone’s life and finances. How common is this?
Dimond: Amy, I wish I could answer that definitively. Let me throw out some figures for you. First of all, nobody keeps track of guardianships in the United States. Nobody. There is no entity that says, okay there are 4,000 in Arizona and there are 11,000 in Illinois. Nobody knows. Then, how often does an abusive guardianship, a financially devastating guardianship, happen? I don’t know. But I’ll tell you: Over eight years I collected so many, I could have written a book that was twice as long as this book. I feel guilty that there were many cases I didn’t even mention in the book.

But here are some stats for you. Every year in this country, state courts hear guardianship cases. The targeted person is declared an incapacitated ward of the court. They are stripped of their civil rights. In most states, the vast majority of states, they can’t even hire a lawyer to defend themselves because they’re incapacitated. These state courts then confiscate the money, property, investments of all the wards and put it in the name of the guardian.

Every year in this country, state courts confiscate $50 billion worth of estates. So is it any wonder that financial predators have thought, “Hey, I got to get in on this, this is great”? Because only three states actually require a guardian to be licensedCalifornia, Alaska, and Nevada. Many of them don’t even require them to get any sort of certification. It’s just a playground for predators. That is what it’s become.

Guardianships last an average of six years. If it’s $50 billion every year that the state courts are confiscating, that’s a pot of money of $300 billion just sitting there. Now, as you say, there are some great guardians, there are some great conservators and lawyers working in this field, and some of the guardianships work out just fine, especially if a family member is appointed as the guardian. But more and more, I discovered when a case comes before a judge, a judge decides, “Well, if it’s in court the family must be dysfunctional, so I’m not going to appoint you, brother Joe, as the guardian. I’m going to appoint a for-profit professional guardian.” They can charge you up to 600 bucks an hour, and hire any amount of other helpers to come on to service the ward. You can see how an estate gets drained pretty quickly.

Biancolli: As you point out, that $600 an hour can be applied to something like answering emails, something really mundane and small. I would at some point like to hear you describe a case, a specific case. One that really popped out to me is the story of Carl, the young man with disabilities. There are so many others that just broke my heart. But just to emphasize before you get into that: when someone becomes a ward of the state, they essentially lose their right to vote, they lose their right to spend their own money. They lose their right—as many of us learned from the Free Britney Movement and her whole guardianship struggle—to get married, lose the right to make all these basic human decisions, because they all have to be made by the guardian or the conservator. Someone who’s a ward is stripped of their civil rights, their basic human rights.
Again, there’s just so many stories. But is there one that to you typifies what happens, or illustrates it in a way that people will just hear and connect?

Dimond: You’re asking me to choose my children, here.

Biancolli: I realize. I mentioned Carl, this young man with developmental disabilities who was essentially informally adopted by a really loving family, and he wound up with this outside guardian. It was just an unbelievable nightmare. Here, he had this entire loving family advocating for him. But as you described, whoever is trying to become somebody’s guardian for the right reasons, they wind up being vilified by the court—and so the judge assigned somebody else. 

Dimond: Right. Carl DeBrodie was born to an addicted mother who neglected him, at the very least. The school bus driver, a wonderful woman, sort of adopted him. He was profoundly disabled, both physically and intellectually. She and her husband took in Carl. They just loved Carl, and Carl came to live with them. His mom didn’t really care that that happened, but they loved him so much. The whole big family did. But somewhere along the line, they thought, well, we should get this legalized.

They went to court to become his guardians. The judge said no. He assigned an outside guardian. That guardian—a stranger, complete strangerhad no idea what the loving couple was about or Carl’s needs, wants, or woes. They took him out of that home and put him in a group home. To make a long story short, that group home was run by a couple of criminals. I can say that because they are in prison. They made a slave out of Carl. They would take him home to their house, make him sleep in a damp basement, do the chores. Then they brought another person home from the group home, another disabled man, and had them fight in the basement for their own amusement.

In the end, Carl was killed. He was murdered, frankly. They stuffed him into a can of cement and put him in a storage locker only to be found months and months and months later. Nobody really knows the date of death of Carl DeBrodie. That’s one case.

There’s another case in Staten Island, New York. A young man, damaged at birth. He was deprived of oxygen and he developed a mild case of cerebral palsy. He walked a little differently, and he spoke a little differently, and his parents won about two million dollars in a malpractice suit from the hospital. As an infant, the court named a guardian for him. It’s the Shirley Temple Law that you don’t want the parents to spend all the money, so the money is protected till he’s 18 years old. His name is Michael Liguori.

At 18, Michael now wants his money. He’s graduated from high school with good grades. He wants to go to college. He has a problem with his hand and he wants to get surgery. The guardian says, no, no, no, no. Goes back to the judge and says, your honor, look at him. He’s intellectually disabled. Look at it. He can’t even walk right. The judge allowed that guardianship to go on for six more years. Six more years of the guardian and the people the guardian hired taking chunks of Michael Laguori’s money.

Michael called me last Christmas and said, “Diane, it’s over. I’m finally free.” I said, “What happened?” He said, “I didn’t want tothey hung on for a long timebut the guardian was insisting that I pay him $58,000 more, so I went ahead and paid him. And now I’m free.” I spoke to him about a week ago and I said, “Michael, do you know how much money is left?” He said, “No, I really don’t.” Because the guardian who was supposed to file this annual audit saying where all of Michael’s money has gone, he never filed it. He never filed an audit with the court, which is mandated by law. 

What happened to that guardian? Nothing.

This is the problem, Amy. I find these unscrupulous guardians all over the place, and when they get caught, mostly they get a slap on the wrist. Some of them now are actually being convicted, which is heartening. But it just breaks your heart. All of these stories, I can go on and on. 

Biancolli: I know you could go on and on, because there are so many stories like that in the book. Each time I read one, well, why didn’t law enforcement do something about this? I’m not a lawyer, I’m not a scholar when it comes to these things, but good lord, it’s criminal. On a human level, it’s just so deeply wrong. It’s appalling that there are so few cases where someone like Michael has some kind of a happy ending, even though he had to pay for it. That’s just astonishing. But to him it’s a victory. To him it’s a victory because it’s over.

Dimond: Now he finally can make his own decisions. Like you say, a ward cannot vote. They can’t decide where they live. They can’t write a check. They can’t have a baby. They can’t get married. They can’t write a contract. People on death row have more rights than a ward of the court. It’s stunning to me how powerful guardians are.

If you go to court and you think you’re going to be the guardian of your elderly mother, and the court appoints an outside professional guardianand you don’t like what that guardian’s doing to your parent, and you complain to the court? That guardian can ban you from seeing your loved one. Permanently ban you. They can go back to court and they can say, “Your Honor, all of the liquid money is gone. I’ve gone through the checking account money and the savings account money. So now I need to sell the ward’s house and everything in it so that I have enough money to take care of them for the rest of their life.”

No matter that there is a last will and testament, a power of attorney, an estate plan, a trust, an irrevocable trustin effect, judges nationwide nullify those legal documents and say, “Okay, go ahead, sell the house.” Now, that house maybe was bequeathed to the adult daughter or the adult sonor the heirlooms inside it, worth a lot of money. Suddenly they sort of disappear in the sale, and nobody knows where those things went. This is how powerful guardians are.

Some of them, they’re financial predators, but some of them are also just control freaks. They just get off on the control of it. I’ll give you a quick example. In Las Vegas, Nevada, there was a guardian named April Parks, and she was convicted. She’s doing 16 to 40 years in prison for stealing from her wards in Nevada. After she went to prison, her storage locker came up for auction. The man who bought it opened the door thinking, hey, what kind of treasure will I find here? What he found instead were the cremainsthe cemetery urnsof 27 of April Parks’s wards. But in some instances, she hadn’t even told the family that the person had died. She made no attempt to get the cremains in a respectful manner to the family. She just shoved them in a storage locker and closed the door. You know, why? Why did she do that? Because she could. Nobody stopped her. The judge intervened.

I keep asking myself as I recall all these stories, where was the judge in all this? Why doesn’t the judge listen to the family? Well, because in the very beginning, the family was declared to be dysfunctional or greedyafter the inheritance before the person even diesand so in the eyes of these judges, the families are tainted from the beginning. There’s no way they can redeem themselves. These are called equity courts. This isn’t like a criminal court or a civil court. In equity courts, there’s no due process guaranteed. There are hearings but there’s no trial. At the hearings the judge will mostly just listen to the guardian’s medical person who says, “Oh yeah, yeah, the person’s incapacitated.”

They’ll listen to the court visitor, the same one who always works with the guardian. “Oh, yes, I went to the home and it was a mess and this person needs protection.” It’s the same testimony in all these casesand all these people work together to enslave people, frankly. There are processes that are far less restrictive than strict guardianship that judges could consider, but they don’t because it’s just easier to say, “Oh, petition for guardianship? Okay, guardianship’s on.”

Biancolli: Here at Mad In America, the readers and listeners are accustomed to stories of people who aren’t heard for whatever reason, because they’ve been slapped with a label. You give some examples in your book—for instance, a young woman who’d been diagnosed with depression, borderline, ADHD, and she was guardianized. She was making an argument for freedom from guardianship because she enrolled in college and she has a decent GPA. She’s obviously functioning. But because she’s been labeled—she has been deemed by somebody in the courts as incapacitated, however they might define it—she’s stuck. 
Once we label someone as somehow problematic, diagnosed, whatever it is, then we stop listening to them and we stop taking them seriously—and we start stripping their human rights.

Dimond: Now, think about what you just said. Is that the society we want to be? Is that what we want to do to people who have temporary issues? Mental or physical issues? We take them and we warehouse them away somewhere with a minder that can keep them away from everyone else—and oftentimes, I discovered, over-medicate them to ensure compliance. Is that the country we want to be in? 

Let me quickly tell you about a woman down south: 38 years old, single woman, successful, bought herself a condo. She had a car, she had money. You see, guardianship abuse happens with people with money. Keep that in mind.

While she was in a coma she was guardianized, and when she woke up she found herself in a group home, where she recovered. But she’s in guardianship. She’s “labeled,” as you say, incapacitated, and she couldn’t convince the judge, “Hey, I’m okay now.” That group home owner put her to work. She became the housekeeper, the grocery shopper. She was on the computer keeping the dosage of medications going to all the other residents. She really became enslaved. It took her years to get out of that guardianship because the judge just wouldn’t hear her, couldn’t imagine that somebody could get better from a traumatic brain injury. Give me a break. What century are we living in?

Biancolli: Yet here she was, doing all this work. I’m reminded of the story of Britney Spears, who was locked into this guardianship while she was raking in millions. How incapacitated was she? Of course in her case, I think she was stuck in guardianship for 14 years before she finally got free of it. For a lot of people, that was the a-ha moment when they understood or saw, for the first time, an example of the problems with guardianship. You do talk about her quite a bit at the beginning as an embodiment in pop culture of what’s wrong with it.

Dimond: I went back and really did some investigative work on that, and I truly believe that her guardianshipconservatorship, they call it in Californiawas established illegally. The judge in the case pulled some strings and appointed her favorite guardian, Sam Ingham, to be Britney’s co-guardian with her father. Sam Ingham made $10,000 a week for almost 14 years off Britney Spears, while she’s dancing and singing in Las Vegas and being a judge on the TV talent show and, as you say, raking in millions of dollars. There’s a California law, I discovered, that anyone who is a ward of the court who makes money should be given that money. But she never got it. I mean, she had a little allowance, but yes, that whole case really woke up America. But still, because it’s such a secretive system, the courtroom doors are closed, the case files are often sealed, there’s frequent gag orders issued. 

It’s all under the guise of HIPAA protection. There’s this federal law that protects people’s medical information, and so that’s a really convenient cloak used to keep everything secret, to keep the rest of us, really, in the dark. That’s why I wrote this book, because I got those case files and I talked to people who didn’t care about the gag order. They just wanted to tell their story so badly. And it was a lot of work, but it was a real passion project for me.

Biancolli: How many years did you spend researching this book?

Dimond: Well, since 2015, so about eight years. I first heard of the case in my home state where I grew up, New Mexico, but I couldn’t report on it because I couldn’t get the court documents. A dear friend’s father had been guardianized, and I just had to tell her, “I’m sorry, I believe what you’re saying, but I can’t confirm it. As a journalist, I have to have documents or other people confirming what you’re saying.” And I couldn’t crack it. 

Then a few months later, coincidentally, a private investigator I work with told me about a case in Pennsylvania. [The cases in] New Mexico and Pennsylvania were both elderly people, both held under guardianships that they did not want, that siphoned off their multimillion-dollar estates.

I began to write about the case in Pennsylvania, a woman named Betty Winstanley, just a fascinating woman. She was so interesting to talk to, and I actually went to a court hearing with her. When it was discovered I was there, I got tossed out of the courtroom, but I wrote about her in my syndicated column. I began to write about the exorbitant amount of money her guardian was charging, because I had the spreadsheet that the guardian had sent to the court. Don’t ask me how I got that, but I got that. I started to write about Betty Winstanley’s case, and Amy, I cannot tell you how many dozens and dozens of people contacted me from states across the country saying, “Me, too. Please tell my mother’s story, my brother’s story, my sister’s story, my dad’s story.” I realized, this is a nationwide problem. Nobody’s writing about this. Nobody’s talking about it.

But I’ll tell you, I found that there are some two million people in guardianship right now. Now, we heard about Britney Spears, but there are two million others living under guardianship now. Some of them, the situations might be just righta family member who knows what the ward wants out of life and what their goals were. If they’re the guardian, that’s great. But that’s not what this book is about. This book is about all the ones that ran off the rails and enriched predators working within the system.

Biancolli: “Enriched” is the word, too, because one of the stories you tell concerns Marian Kornicki, whose story is familiar to people who read Mad In America. In fact, in your book you refer to her piece from January of last year, “Guardianship Destroyed My Family,” and she describes this nightmare situation. At one point she uses an analogy, a metaphor, that I think someone else used as well: Guardianship was used to “turn us into human ATM machines.” Whoever happens to be guardian or conservator of someone with wealth, they can basically do whatever they want with that person’s money. 
One other piece of it that I want to ask you about is the way wills are completely discounted. Someone might have expressed their desires. They might have said, “Yes, I would like to live in this little house and be near family, and then I want to leave my money to X, Y, and Z.” That might all be documented, but that can be discounted.

Dimond: And nullified by guardianship judges, yes. In Marian’s case, her sister, Terri, was stealing money from her parents. I mean, the district attorney came in and charged her sister with a crime, and still, the judge in the case said, “Well, I’m going to make both you sisters the guardians.” Well, why in the world would a judge do that? I’ll tell you why: Because the players in this abusive part of the system love conflict. They love it when a family member fights back, because that means there’s more court hearings. The guardian can charge more hourly fees, and then the guardian/conservator and the lawyers involved all have to write reports. That accumulates more fees. Who pays for everything? The ward of the court. If you fight back, you’re depleting your loved one’s money, but you’re also depleting, probably, your own inheritance. They’re using your potential inheritance against you to fight you. You see the Catch-22? 

It’s a system that is so stacked against families and wards in many instances. I found people who were not incapacitated at all, like Betty Winstanley in Pennsylvania, yet they were guardianized. She had a hearing problem, and so she’s [deemed] incapacitated. Her oldest son guardianized her in Pennsylvania and her $2 million estate. She wanted to move down to Maryland and be with her other two children, who, frankly were the only ones who ever came to visit her.

She told me actually on the phone, “My older son, he always had problems. He always fought with his siblings, and I think this is just his way of getting back at me, making me stay in Pennsylvania.” Did you think the Pennsylvania judge in that case was going to let a $2 million estate go away to another state? No, he didn’t. 

She died alone in a place where she didn’t want to be during COVID.

Biancolli: Throughout your book you tell stories like that. You also talk about the struggles and the plight of the elderly, and some of them are incapacitated or struggling with dementia. But at the same time, they should still have human rights. They should still have basic civil rights. They should still be treated as human beings, right? For the elderly, specifically, in your book you note an older man with Alzheimer’s who was found living in his guardian’s dirty basement, wearing a diaper. The guardian had stolen more than $640,000 from this man. I know that’s an extreme and horrific case, but there are also situations in nursing homes where people are drugged off their heads—where chemical restraint is so common.
You also describe in your book several cases of people who were taken from their homes and forced into facilities when they had family members who wanted to take them in. I mean, it should seem so obvious. We should be treating our elders better. Isn’t that supposedly something that we value? But apparently not. Apparently, once somebody has the slightest incompetency or incapacitation—some kind of disability, whether temporary or permanent, or they’re labeled with a psychiatric disorder—it’s, “Forget it, you don’t have any more rights.” Is that extreme, or is that pretty much the case?

Dimond: No, you said it very well. I wish I could have quoted you in the book.

My husband was one of my proofreaders. He said, “You know, every page makes me mad or sad. I can’t decide which.” 

But I do try to meld in: how does the system work? Who are the players you’re going to find in it? How do these guardians get into league with so many other people within the system, and they all know what’s happening? But nobody will tell on anybody else, because if you tell about the misbehavior going on, then you lose your place at the trough. Many guardians are becoming real estate agents now, so that when they go to the court and say, “Your Honor, I’m out of money, I’ve got to sell this house,” they get a commission off of selling the house.

There’s a judge in Polk County, Florida, right now who’s under the microscope, because he has bought up the homes of wards at very low prices and then he resells them for a big profitand this has happened with multiple homes. If there are antiques in your house, a guardian knows an antique dealer who’s going to come in and buy the lot for a low price, and then sell it at a higher price and split it with the guardian. Cars, automobiles, collectibles, coin collections: all of a sudden they’re just gone, and the family can’t find them, and the guardian says, “Well, I don’t know. I don’t know what happened, Your Honor.”

There’s a woman named Rebecca Fierle in Florida. By the way, Florida is the worst possible state for abusive guardianships. Please, if you’re elderly, if you’ve got money, don’t retire there. I’m sure their chamber of commerce will be mad at me for saying that. But Rebecca Fierle was a guardian in Florida. She had more than 400 wards spread across several Florida counties. Now, one person cannot possibly serve 400 wards, I mean, you just can’t. But judges kept giving her more and more and more wards. That meant that immediately she got her name on everybody’s property, money, investments, homes.

She then proceeded, with no one’s knowledge, to put do-not-resuscitate orders on all of her wards. One particular man who had a little bit of moneynot a lot, but he was a real problem for her, because he had a swallowing difficulty and often wound up in the hospital having to have a feeding tube. In addition to his DNR, she put a feeding tube cap order, and so the next time he had his swallowing problem and was about to asphyxiate himself, the hospital staff could only stand by and watch Steven Stryker die, because the guardian had put these orders on his medical chart. She had been beseeched by the doctors, “Please take that cap DNR off, because this guy’s going to—.” No, no, she said, “It’s all about quality of life, not quantity of life.” And so Steven Stryker died.

The State of Florida went back, did a big study and found all these DNRs on all these wards, and all this money she had gotten under the table from hospitals and whatnot. When it came to the court session, she was charged with dozens and dozens of crimes in the beginning. But by the time the trial came around, it was one count of neglect of an elderly person. And this is not in the book, because the sentence came too late: four months probation.

Biancolli: Four months probation.

Dimond: Yes. Rebecca Fierle has now registered herself as a life coach in the State of Florida. It would be my recommendation, if you need a life coach, you might not want to choose Rebecca Fierle.

Biancolli: Wow. What other recommendations do you have for people? What other advice do you have to people listening in terms of avoiding a guardianship for themselves or family members? What would you say to people?

Dimond: I’ve got a whole section in the book, and I’ll just be brief. First of all, if your family cannot come to an agreement about what to do with your vulnerable loved one, please don’t go to a lawyer first. Again, I’m sure the legal community doesn’t want me to say thatbut go to family mediation first. 

It’s going to cost you a lot less, and it really is very effective when a mediator looks at all the adult children and says, “Listen, this is what’s going to happen if you start to fight amongst yourselves.” They will explain what happens in guardianship, and they will explain that the person you hurt the most is your vulnerable loved one you are trying to protect. 

If you are caught up in guardianship, try tofrom the very beginning if you can, because often times these petitions just get approved without any family being in the courtroom or even the ward begin in the courtroom—engage a lawyer to suggest to the judge that they try something called Supported Decision-Making. This is a volunteer program where family, friends, even staff of the court in some states, will go in and just assist the person. They need help with their checkbook, or they need help with transportation, or they need help taking their medication every day.

It is an option, but in most states judges don’t even consider it, even when many state laws say there the judge may consider Supported Decision-Making. Well, that means they don’t have to. And they don’t.

Another thing is if you have children that are squabbling amongst themselves, and you have money, and you want to make sure you don’t get put into guardianshipeverybody’s got a cellphone now, right? Set it up on your dining room table and speak to what your desires are. Do you want a guardianship, and who would you want to be the guardian? Do you want to stay in your home with healthcare aides coming in, and your money to be used for that instead of guardianship? Put it on videotape, because that’s a powerful piece of evidence to show to a judge.

May I recommend that at the very end of thatif you canhave a big family meeting while you videotape yourself. Tell your loved ones if they start fighting over this, and anyone tries to put you in guardianship, they are automatically disinherited. They don’t get any inheritance at all. Funny how that stops people from going after guardianship!

Biancolli: A motivator. What needs to change? I know that’s another massive question, and you spend a lot of time answering that in the book. Should guardianship be federally run? Do we need a national database to keep track of all of it? Should there be a national registry of guardians, a certification system nationally? You mentioned Supported Decision-Making as a good approach, but what needs to happen?

Dimond: Yes, yes, yes, and yes to everything you just said. I think guardians should be licensed by the state, and then if you do something wrong, you lose your license; you can’t practice in that arena anymore. I think all states need to have certification levels for guardians. But here is something we haven’t talked about, and I think really needs to happen: When a guardian is found doing something wrong like we have talked about here, and I talk about in the book, they need to be punished

There is a woman named Susan Harris in New Mexico who stole $11 million from her wardsshe is doing 47 years in prison, by the way. They need to be punished, because that sends a signal to other bad actors. 

In addition, when guardians tell loved ones, “I’m sorry, you upset the ward, so you can’t visit anymore.” You go to the local police department and you say, “Hey, I can’t get in to see my elderly mother anymore, or my disabled brother. The guardian won’t let me.” You know what the law enforcement says? They say, “Sorry, there’s a judge’s rule. That there is a civil order, and we only deal in criminal matters.” You go to the district attorney. You go to the attorney general’s office. They all are hands off if a judge has ruled. They don’t want to go up against a sitting judge’s order. I think law enforcement needs to start paying attention to the fact that, no matter if there is a civil order in effect, if someone is being held against their will, that’s kidnapping. If someone’s money is disappearing, that’s either extortion or fraud or embezzlement. There are all sorts of laws that law enforcement should be looking into, and they just don’t. I think that needs to change as well.

Basically, we all need to start educating ourselves on guardianship, because even if you have a small military pension coming in every month, or you are disabled, totally disabled, you get $10,000 a month to care for you. Well, a guardian can step in and put you in a group home, an unsavory group home that costs $3,000 a month. What happens to the rest of that 10 grand? 

Read my book, frankly, or otherwise get yourself educated on my website www.dianedimond.com. There is a whole section called Guardianship Central. There’s lots of resources there. There’s a Frequently Asked Questions section, and there’s a glossary, because when you get embroiled in this system, there are all these names and phrases and positions of people within the system that come at you. “Whoa, what does all this mean?” I answer those questions for you on the website.

Biancolli: One more thing I’d like to just go back to—what should be foundational, which is civil rights protections of people, especially those most at risk. The WHO has identified forced treatment as a basic human rights issue. Why isn’t it more obvious? Why isn’t it foundational that we should be advocating for the rights of people who most need that advocacy? It should be foundational that people should have civil rights, but so frequently their civil rights are stripped from them. Why does this happen? Is this a classic case of “money is the root of all evil” or “power corrupts—absolute power corrupts absolutely.” Is that it in a nutshell?

Dimond: Yes, yes, and yes, you got it right on the head. There’s a lot of advocacy groups trying to reform guardianship right now. One of the major ones is CEAR, which you can find on Facebook, run by Terri and Rick Black, warriors in the fight. They’ve counseled more than 5,000 families about this. Tom Coleman at the Spectrum Institute fights for civil rights and disabled people. Again, what kind of country are we that we take the supposed or actually most vulnerable people and hold them incommunicado, strip them of their rights, put them in places where they don’t want to be, give them no voice of their own? I just don’t understand it, except to say nothing changes because of the lobbyists, the lawyers, the guardians, the guardian ad litems, the nursing homes, the hospital lobbyists.

When they have an elderly patient or a disabled patient in the hospital and their insurance is running out, they call their favorite guardian and say, “Hey, I got another one for you.”

Again, many guardianships work well. That’s not what I am talking about. I’m talking about the $15 billion every year that’s up for grabs, that bad actors with dollar signs in their eyes zoom in on, and the factitious guardianships they create. How about this one: there is a mechanic in Texas who was not getting paid by a wealthy man to work on his classic cars. The elderly man was having some memory issues, so the mechanic went to a lawyer in Texas and he said, “What can I do to get this guy to pay me?” The lawyer said, “Well, why don’t you guardianize him?” It worked. Suddenly this car mechanic in Texas was in charge of this multimillionaire’s entire estate. He got his $30,000-$40,000 he was owed, but he was in charge of the man’s entire wealth. It took that family a couple of years and a lot of money to get that man out of that guardianship.

But anyway, why do we do it? Because nobody stops it. The United States Congress has been having heartbreaking hearings on this since the 1980s. What comes of it? Nothing. They say, “It’s a states issue, we can’t do anything.” Well I call BS on that, Amy, because the Department of Justice goes into police departments in states when they think there have been civil rights violations, and they put those departments under watch. And they give them rules and regulations that they have to follow to keep civil rights safe. Well, why can’t they do it with guardianship? The answer is they can if they wanted to, but they don’t.

Biancolli: This has been an extraordinary conversation full of really sobering truths. Our guest today was Investigative Journalist Diane Dimond, author of the new book We’re Here to Help: When Guardianship Goes Wrong. For more on her work, see www.dianedimond.com. Diane, thank you so much for agreeing to speak with us. This has just been, as I said, an extraordinary conversation.

Dimond: Amy, thanks so much for being interested in this topic, because when I bring it up to some people, they say, “I don’t know, that sounds boring.” But it isn’t when you really delve into it.

Biancolli: It’s the opposite of boring. It’s so compelling, and it’s absolutely imperative that word gets out there that this is going on. So again, thank you.

Dimond: Thank you.

Source:
‘A Playground for Predators’: Diane Dimond on The Abuses of Guardianship