The federal government says hospice fraud costs taxpayers hundreds of
millions of dollars. An Action News Jax Investigation has uncovered
hospices accused of fraud are only getting a slap on the wrist.
“My signature was on paperwork that I didn’t sign,” said Jacksonville hospice whistleblower Dr. John Simons.
That was one of the first red flags for Simons. He’s a former medical
director at Haven Hospice and Hospice of the Treasure Coast.
Hospice is where people go for end of life care, but Simons said he
saw a pattern of hospices taking on patients with plenty of life left to
live, billing Medicare hundreds of dollars a day.
“There was a CEO down
at one point who basically just told us to just do it and shut up. We
didn’t have an option,” said Simons. Simons became a whistleblower for
the federal government.
The U.S. Attorney’s Office hit both Haven Hospice and Treasure Coast with False Claims Act Lawsuits.
Both hospices settled last year.
That’s not the end of the story. “The penalties don’t meet the crime, if you will,” said Simons.
The government accused
Haven Hospice of defrauding taxpayers out of “hundreds of millions,”
but Haven only had to pay up about $5 million.
The government accused
Treasure Coast – now known as Treasure Health – of defrauding taxpayers
out of $72 million. They settled for $2.5 million.
Action News Jax kept
digging through federal court records, and found every Florida hospice
hit with a False Claims Act lawsuit settled for a fraction of the amount
they’re accused of taking fraudulently.
Assistant Special
Agent in Charge Brian Martens supervises the Jacksonville and Orlando
offices of the U.S. Department of Health and Human Services Office of
Inspector General. It’s the federal agency that investigates hospice
fraud.
Martens said every Medicare dollar taken fraudulently is a dollar that can’t be used by a dying patient who actually needs it.
He said the money could run out within a decade.
“If your parents are dying or my parents are dying, how do they get the treatment if others have taken that cash?” said Martens.
Action News Jax asked
Martens what incentive there is for a hospice to be honest if it could
potentially get away with defrauding taxpayers out of hundreds of
millions of dollars.
“There is a potential
risk that people could be investigated and go to jail,” said Martens.
“In a corporate environment, breaking the corporate veil to get to prove
something beyond a civil related matter is a difficult thing.”
An Office of Inspector
General report last month identified vulnerabilities in the Centers for
Medicare & Medicaid Services’ oversight that are putting patients
and taxpayers at risk.
The report said the
OIG found CMS has no way of penalizing hospices behaving badly, other
than cutting off the hospice from the Medicare program.
Action News Jax called every Florida hospice that settled with the government.
None of them wanted to
talk, but they asked Florida Hospice & Palliative Care Association
President Paul Ledford to do an interview instead.
Action News Jax asked Ledford why the hospices did not want to talk.
“Well, I think most of
them view it as sort of a private matter now. They’ve reached a
corporate integrity agreement,” said Ledford.
Ledford said False
Claims Act lawsuits against hospices more often stem from differences in
medical opinions and poor record-keeping than intentional fraud.
“The whistleblowers, invariably, tell a story that’s more dramatic than the facts will bear out,” said Ledford.
Dr. Simons no longer works in hospice care. He was awarded about $1 million as part of the settlements.
Simons said he has
little hope that the hospices will change their ways. “The small slap on
the wrist -- you know, I think, unfortunately some hospices may
continue that behavior,” said Simons.
If you suspect a company is committing health care fraud, you have the power to report it.
Contact U.S. Department of Health and Human Services Office of Inspector General at 1-800-HHS-TIPS (447-8477) or online here.
Full Article & Source:
Florida hospices accused of defrauding taxpayers get ‘slap on the wrist'
Showing posts with label accused of defrauding. Show all posts
Showing posts with label accused of defrauding. Show all posts
Thursday, September 6, 2018
Friday, March 11, 2016
Time Share Company Accused of Elder Abuse
VENTURA, Calif. (CN) - An 81-year-old man claims in court that Diamond Resorts International, a timeshare club, defrauded him of $50,000 and keeps trying to get more.
Louis Wolff claims Diamond Resorts International Club and six affiliates used high-pressure sales tactics to open credit cards in his name, run up bills on them "before plaintiff even realized the cards existed," and charge him more than $50,000 for "membership 'services' in DRI entities."
Wolff sued Diamond Resorts on March 8 in Superior Court. He claims the abusive sales pitches, on the phone and in person, could last for four to five hours. And despite the $50,000 Diamond Resorts already took from him, he says, it continued to harass him for upgrades to his membership.
"He's just a senior, with sort of the normal cognitive challenges that comes from being a senior," Wolff's attorney Eric Ridley told Courthouse News.
"You get to an age where you become more susceptible, more trusting and maybe a little less discerning. It's not uncommon thing."
Ridley said his client is typical of many people his age, and susceptible to high-pressure sales, which can be overwhelming.
Diamond International sends buses to seniors' communities to take them to Nevada, Ridley said. And once they get a name, there will be a nonstop barrage of phone calls. That's what happened to him, Wolff says in the lawsuit.
Diamond International says on its website that it has a different approach to selling its timeshares. It sells points, which can be used to stay in one a company resorts. Some members complain that the points seem to go down in value or disappear if they are not used quickly enough, or can't be redeemed for anything of value.
New York Times economics specialist Gretchen Morgenson devoted a long Jan. 22 article to Diamond Resorts, under the headline: "The Timeshare Hard Sell Comes Roaring Back."
One Diamond timeshare owner told Morgenson: "Diamond is much more ambitious, aggressive and downright nasty in their sales presentations compared to Marriott and Westin. Diamond just has an amazing reputation of being tough on people."
A 77-year-old California woman told Morgenson that after a 5-hour hard sell, which left her "shaking," but which she withstood, Diamond gave her a voided receipt for a $4,840 charge on her credit card: "The representatives had been so certain that she would agree to the offer that they had charged her card for the down payment - even though she had not given approval," the Times reported.
Diamond CEO David Palmer told Morgenson he had "belligerently zero tolerance" for any of his sales representatives who "goes off script."
Diamond reported $845 million in revenue last year, according to the Times article, which cites two other lawsuits similar to Wolff's, one in Florida and one in California.
"I'm glad we have these consumer protection laws in California that protect seniors," Ridley said.
Wolff seeks restitution, rescission of contract, and punitive damages for elder abuse, unfair business practices and fraud.
Diamond International Resorts could not be reached for comment after business hours Wednesday.
Full Article & Source:
Time Share Company Accused of Elder Abuse
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