By Iris Samuels
 |
| Tom McDuffie, executive director of Cache Integrity Services, a
nonprofit that provides private guardianship services. Photographed in
Anchorage on October 25, 2023. (Marc Lester / ADN) |
A private guardian who left many of his clients in
financial ruin
faces two lawsuits filed Thursday alleging he had neglected his duties
to all 122 vulnerable Alaskans he had been charged with protecting.
The guardian, Tom McDuffie, is scheduled to appear in a public court hearing Wednesday, amid allegations of ongoing fraudulent activities involving his nonprofit company.
Beginning
in 2022, McDuffie took on dozens of guardianship clients who were
previously under the care of the state, after the Office of Public
Advocacy claimed a years-long staffing crisis in its public guardianship
section forced it to turn to private guardians.
But
McDuffie and his private guardianship nonprofit, Cache Integrity
Services, left dozens of those clients in debt and without the public
assistance on which they relied to meet their basic needs.
A court visitor report filed Monday and obtained by the Anchorage Daily News, said Cache Integrity may be committing ongoing “fraudulent activities.”
In
October, retired Anchorage Superior Court Judge Eric Aarseth was
appointed to oversee an investigation of McDuffie and his fitness to
serve as guardian. Despite months of closed-door court hearings, there
has been little public accountability for McDuffie and the public
officials who signed on transferring dozens of vulnerable Alaskans to
his company’s care.
On
Thursday, two of McDuffie’s former clients filed lawsuits against him,
alleging that he had “neglected the heightened fiduciary duties owed” to
the plaintiffs and the 122 guardianship and conservatorship clients
that McDuffie took on. The lawsuits were filed by Anchorage attorney
Caitlin Shortell.
The
identities of the plaintiffs are not shared in this story because they
are vulnerable adults living with dementia. One lawsuit alleges that
after McDuffie was appointed conservator, the plaintiff accrued a debt
of more than $614,000 for an extended hospital stay resulting from
McDuffie’s failure to respond to calls for the hospital and guardian.
Another lawsuit alleges that McDuffie failed to collect rent on the
plaintiff’s multiple rental properties, and made renovations on a
property owned by the plaintiff without necessary permits, among other
allegations. In both cases, McDuffie did not file taxes or set up a
trust account for the plaintiffs.
The
lawsuits allege that McDuffie and his agency mismanaged wards’ funds,
failed to apply for and manage benefits, charged excessive fees, failed
to provide health care, failed to pay personal needs allowance,
neglected wards’ personal needs, and didn’t communicate with wards,
among other allegations.
McDuffie
used a single account to handle his clients’ funds, making it
difficult, if not impossible, to identify individual clients’ funds even
after the clients were transferred to other private guardians or to the
care of the public guardians in the Office of Public Advocacy.
On
Monday, a court employee responsible for investigating McDuffie’s
potential wrongdoing filed an “urgent notice to the court,” calling for
“immediate involvement of law enforcement to investigate potential
instances of theft and forgery.” Asked if the courts took immediate
action in response to the report, Alaska courts spokeswoman Rebecca
Koford said she didn’t know “what has been done with the urgent report.”
Valerie
Brogden, a court visitor, wrote in her report that “fraudulent
activities may still be ongoing,” putting at risk the funds of more than
100 guardianship clients and 200 representative payee clients, for whom
McDuffie handles Social Security checks.
McDuffie declined an interview request, and declined to answer a list of questions sent by email.
‘Special investigative conservator’
McDuffie
began offering private guardianship services in 2021. In short order,
the Office of Public Advocacy, or OPA — charged with serving as public
guardian for vulnerable Alaskans who cannot find or afford a private
guardian — sought to transfer dozens of cases to McDuffie’s nascent
nonprofit.
Last month, Aarseth appointed OPA
as the “special investigative conservator,” charged with protecting
McDuffie’s former clients whose funds may be compromised. In the
decision to appoint OPA, Aarseth cited OPA’s unique understanding of the
laws pertaining to guardianship.
But
advocates for wards question whether OPA can conduct an effective
investigation because the agency’s leadership, including OPA Deputy
Director Beth Goldstein, was instrumental in encouraging Alaska courts
to appoint McDuffie as guardian, despite his lack of experience or
proven ability to protect wards.
Several
people familiar with OPA’s involvement asked the judge to appoint a
special master to investigate the wrongdoing. That special master, they
said, could act independently, including by appointing a forensic
accountant to untangle the funds in Cache Integrity’s account. They said
a forensic accountant is necessary because of the collective accounting
system used by McDuffie, which left dozens of clients’ funds
intermingled and indistinguishable.
The
judge acknowledged the financial complexity of the case, writing in a
court order that “the level and complexity of the accounting work needed
far exceeds (work) ever expected of a Court Visitor.”
But
the judge decided against appointing a special master or forensic
accountant, citing the lack of funds to pay such professionals.
“There
has been no discussion of the selection process or the means by which
the person appointed (i.e. hired) would be paid,” Aarseth wrote.
On Wednesday, McDuffie filed a motion
asking the judge to reconsider the appointment of OPA as special
investigative conservator, calling it “a massive conflict of interest.”
“OPA
approached Cache Integrity Services to expand into guardianship, gave
guidance on how to start it, and strongly pushed Cache Integrity
Services expansion,” McDuffie wrote.
Last
month, Aarseth ordered a one-hour public meeting to be held Wednesday,
Feb. 14, to address questions on “on how to unravel the Cache Integrity
Services accounting, the fairest and just means by which to distribute
what funds are being held, and who shall bear the cost if the hiring of a
person or firm with the expertise to perform the work is necessary.”
In the
lawsuits filed Thursday in Anchorage Superior Court, the plaintiffs ask
the court to appoint a special master not employed by Cache Integrity or
OPA who “has no financial interest in either entity” to manage
discovery, forensic accounting, and settlement of the plaintiff’s
claims. The plaintiffs also ask the judge to order McDuffie and Cache
Integrity to pay for a forensic accountant to assess damages.
The
lawsuits also ask the court to permanently ban McDuffie and all current
and former Cache Integrity employees from acting as guardians, and to
award damages to the plaintiffs’ for “outrageous financial abuse,” along
with compensation for the plaintiff’s “humiliation, emotional distress,
inconvenience, and other monetary and dignitary harms.”
‘Fake clients’
According
to Brogden, the court visitor, McDuffie reported to the court visitors
concerns he had with his former employees. McDuffie regularly hired
employees who had no experience in guardianship services, including some
employees with a criminal history.
McDuffie
reported finding “fake clients” in his accounting system that he was
not the guardian or conservator for. He reported a payment of nearly
$32,000 from one of the “fake clients” to an assisted living facility,
with no invoices attached. McDuffie also reported checks of up to
$10,000 written out to “individuals unrelated to the protected person”
marked as “personal needs.”
“The
urgency of the situation cannot be overstated,” Brogden wrote in her
report. She added that McDuffie “has conveyed his attempt to ‘fix’
things on his computer, raising concerns that fraudulent activities may
still be ongoing, or evidence may be compromised.”
On
Monday, McDuffie reported to the Wasilla Police Department that there
had been a break-in to his office. Wasilla Police spokeswoman Amanda
Graham said the case is currently under investigation and declined to
provide additional information.
Full Article & Source:
Embattled private guardian sued for alleged neglect of vulnerable Alaskans
See Also:
Judge rejects call for independent investigation of state-endorsed private guardian who neglected dozens of clients