Showing posts with label assisted living home. Show all posts
Showing posts with label assisted living home. Show all posts

Wednesday, July 30, 2025

Assisted-living facility where fire killed 10 temporarily lost certification for mistreatment

by The Associated Press

A Massachusetts assisted-living facility where a fire killed 10 people earlier this month temporarily lost its certification nearly a decade ago due to resident mistreatment, according to state regulators.

The documents obtained by The Associated Press show the staff failed to treat residents with “consideration, respect, personal dignity and privacy.” Other specific details of what prompted the monthlong suspension were redacted in documents the state Executive Office of Aging & Independence provided Tuesday. The facility in Fall River was barred from accepting new residents until it took corrective action.

The report adds to a list of issues raised with the Gabriel House facility over the years. A resident filed a lawsuit recently alleging the facility was not properly managed, staffed or maintained and that “emergency response procedures were not put in place.” The son of another resident said an elevator had been out for as long as nine months at one point.

The state’s deadliest blaze in more than four decades has highlighted the lack of regulations governing assisted-living facilities that often care for low-income or disabled residents. Gov. Maura Healey declined last week to weigh in on the efficacy of state and local inspections. Instead, Healey has touted that a state commission is currently working on recommendations to improve assisted-living facilities.

State records released Tuesday include about two dozen complaints about the facility during the last decade, including several related to “abuse, neglect or financial exploitation” but details are redacted. Other complaints involved a resident getting stuck for hours in an elevator that was then out of service for months, and staff members who threatened residents and withheld medication.

There also were complaints about a nurse withholding medication, “environmental safety” and a cook: “The cook is obsessive, controlling and abusive.”

The most detailed complaint is from 2015 and appears to have been written or dictated by a resident. It lists more than a dozen issues, including bed bugs, roaches over-medicated residents and fist fights in common areas.

“It is a place where you can’t feel safe due to other patients and corrupt staff,” the complaint states. “The staff treat the people there very cruel and show no respect for them or their needs.”

Dennis Etzkorn, the owner of Gabriel House, has said he will not speak to journalists and is focused on helping families of the victims and cooperating with the investigation into the fire.

Most recently, documents show that state officials were alarmed about the ongoing elevator issues as of spring 2025. A field supervisor with Massachusetts’s long-term care ombudsman made a plea in February to the state to investigate Gabriel House’s faulty elevator, saying that every time he made a call about the problem he was met with “excuses.”

“Please call this place and see if this is true … if so we need a remedy /plan asap,” an unnamed official wrote to the office’s assisted living certification specialist.

Etzkorn later wrote to the office detailing the timeline of the elevator problems that said work would begin in March after it was first alerted in September 2024.

Before the July 13 fire, the most recent compliance review found numerous repeat violations, many related to record keeping. After the facility submitted a corrective plan, the state renewed its certification in December 2023.

Investigators said last week that the fire started unintentionally by either someone smoking or an electrical issue with an oxygen machine. The blaze left some residents of the three-story building hanging out of windows and screaming for help. 

Full Article & Source:
Assisted-living facility where fire killed 10 temporarily lost certification for mistreatment

See Also:
9 dead in Fall River assisted living home fire. "Unfathomable tragedy," chief says. 

Tuesday, July 15, 2025

9 dead in Fall River assisted living home fire. "Unfathomable tragedy," chief says.

Story by Mike Toole

Nine people were killed and one was critically injured in an assisted living home fire in Fall River, Massachusetts, authorities said. Fall River Fire Chief Jeffrey Bacon called the fire at Gabriel House "an unfathomable tragedy."

Flames broke out just after 9:30 p.m. Sunday at the facility on Oliver Street. When firefighters arrived, they found heavy flames and smoke coming through the main entrance and several people hanging out of the windows, waiting to be rescued, according to Bacon.

About 30 residents were rushed to hospitals and five firefighters suffered minor injuries, Bacon said in an emotional news conference. The firefighters have since been released from the hospital. In addition to the nine residents who were killed, another was in critical condition Monday morning. Some of the residents were pronounced dead at the scene, while others died at the hospital.

"They had someone they were carrying with hands and feet. They were screaming, 'We need a medic!'" one witness said.

One of those killed was 86-year-old Eleanor Willet, her grandson told WBZ-TV. He declined to comment, but Willet's son, David Dixon, said he is still trying to wrap his head around what happened.

"Ya, I'm alright right now. But I don't know what it's going to be like later, like maybe when it all sinks in, I really don't know," David Dixon told WBZ-TV. 


Bristol County District Attorney Thomas Quinn identified the other victims as 64-year-old Rui Albernaz, 61-year-old Ronald Codega, 69-year-old Margaret Duddy, 78-year-old Robert King, 71-year-old Kim Mackin and 78-year-old Richard Rochon. The names of a 70-year-old woman and a 77-year-old man who died in the fire have not been released yet.

Resident Albert Almanza, who uses an oxygen tank, survived the fire, thanks to a police officer who got him out safely.

"I went to my room door, I opened it, all the smoke from the hall went right in my face and all I could do was stand there and choke," he said. "And I thought it was going to be the end of everything."

Massachusetts Gov. Maura Healey met with a few of the survivors Monday afternoon and heard their stories.

"They were in their bed or they had just had their medication and they're about to go to bed. They hear some noise and lights and shouting," Healey said. "A lot of them are immobile, you know. They're in wheelchairs or they have walkers. They can't easily move and they were disoriented."

Fall River Fire, Police, EMS saved "multiple lives"

"We had at least a dozen people rescued over ladders. The police department, fire department and EMS were able to enact dozens of rescues to save multiple lives," Bacon said.

"Were it not for the heroic work, brave work, of these men and women who showed last night, particularly our fire, police and EMS, we would have seen much greater loss of life," Healey said at a late morning news conference at the scene.

There's no word yet on how or where the fire started, but the district attorney said the cause does not appear to be suspicious at this time. About 50 firefighters were called in, including about 30 who were off-duty, State Fire Marshal Jon Davine said. Bacon said "every police officer in the city was here too."

"The fire investigators from the Fall River Fire Department and the state fire marshal's office will be in the building along with code compliance and they're going to try to put the scene back together and figure out what exactly happened," the fire chief said.

Fall River Mayor Paul Coogan said there were sprinklers in the building. Bacon told reporters the fire damage was contained to one wing but there is smoke damage throughout the three-story home. The alarms could be heard in the background during the Monday morning news conference, but Bacon did not know if they were working at the time of the fire.

"Smoke kills more people than fire does, every day in America. I think the lesson that can be learned here is that listen to your smoke detectors and react because smoke is a very deadly force," he said.

Bacon said there were several oxygen tanks in the facility, but that they were "irrelevant" to the fire "at this time." He added that air conditioners in the windows made it difficult for firefighters during the rescues.


"An unfathomable tragedy for the families"

"This is an unfathomable tragedy for the families involved and the Fall River community," Bacon said in a statement before the news conference Monday. "On behalf of the Fall River Fire Department, I want to express our heartfelt condolences to the loved ones who are grieving this morning."

The family of Brenda Andrade said that she was in critical condition at Rhode Island Hospital in Providence. They told WBZ-TV that she had received burns on 50 percent of her body and that they were anxiously awaiting the chance to see her.

Families who had loved ones at the home can get more information at the chapel at St. Anne's Hospital, which is across the street from the assisted living center. They can also call 508-674-5741. The fire chief said all medications in the facility were being removed. 

A temporary shelter has been set up for residents at the Timao Center on Bay Street, where at least 35 residents were being cared for. Mayor Coogan says that most of the residents have been transferred to nearby facilities as of Monday night.

The Fall River community rallied to support the survivors and families of victims at the shelter, carrying goods and providing emotional support for families. 

Gabriel House

The Gabriel House is a non-profit that opened in 1999 and has 100 single-bed units, according to its website and Mass.gov. The state fire marshal said about 70 people were living at the home before the fire.

The last official state inspection of Gabriel House was on October 15, 2024. That inspection certificate is scheduled to expire this coming October 15.


Some of the survivors said they liked living at the home, but many noted the elevator hadn't worked for eight months and that it was just very recently fixed.

"I was told that they had their inspection for the year July 8th, so if something happened it had to have been after July 8th," Mayor Coogan told reporters Monday afternoon.

"Nobody is programmed to deal with this"

Bacon said he will visit all of the fire stations in the city to make sure they have the support they need.

"Everyone thinks firefighters are heroes and they're just designed to be able to deal with anything, but that's not the case. The mental health aspect of this, for not just for the firefighters, the police officers, the EMTs and the families that were here. I'm a strong advocate for mental health support and I would say that for anybody that was at this scene last night, not just firefighters, police officers, EMS, to seek the help that you need to deal with the tragic situation like this. Nobody is programmed to deal with this," Bacon said.

"I just want to say to the families and friends of those who perished, I offer my condolences, deepest condolences and sympathy on behalf of the Commonwealth for this tragic loss. We lost nine folks last night in this terrible tragedy and our hearts and our sympathies are with their families," Healey said. "I pledge to the mayor and the people of Fall River that my administration will do everything we can to offer support and assistance at this time."

Union says staffing was inadequate

In a press conference on Monday afternoon, union officials said the Fall River fire department is understaffed.

"Had they been staffed properly up to national standards, there would have been eight more firefighters affecting rescues here last night," Edward Kelly, general president of the International Association of Firefighters, said. "Lives would have been saved if the Fall River fire department were adequately staffed."

The National Fire Protection Association recommends that each company have four firefighters. The union says that most Fall River companies only have three, but the President of the Massachusetts Fire Chiefs' Association explained that most departments in the state can't meet that ideal number.

"We did the best we could with what we had," Fall River Firefighters Union president Michael O'Regan said. "And what we had was not enough."    

"As far as staffing with the fire department. We staff to the number the chief gives us. I don't set the number. I don't know enough about fire department staffing. I can't figure out how they work those shifts. I don't know enough about it. He asked for a number and we gave it to him," Mayor Coogan said.

WBZ-TV has reached out to the Fall River fire chief for comment on firefighter staffing levels.

Where is Fall River, Massachusetts?

Fall River is in southeastern Massachusetts, about 50 miles south of Boston and 20 miles southeast of Providence, Rhode Island. 

Full Article & Source:
9 dead in Fall River assisted living home fire. "Unfathomable tragedy," chief says. 

Monday, December 19, 2022

Manager of a Winder assisted living home — who is also a Georgia House representative-elect — arrested for stealing medications

By Todd Cline

The manager of Magnolia Estates of Winder Assisted Living Center, who was recently elected to the Georgia House of Representatives, is accused of burglarizing a residence at the assisted living home and stealing medications.

The Barrow County Sheriff’s Office said Statham resident Danny Rampey, 67, was arrested on Thursday on unauthorized distribution or possession of a controlled substance, burglary and exploitation and intimidation of disabled adults, elderly persons and residents charges.

Deputies arrested Rampey as he was leaving the residence at the assisting living home, according to a Sheriff’s Office spokesman.

“The Barrow County Sheriff’s Office became aware of suspicious activity involving missing medications within the last two weeks and initiated an investigation into the allegations,” Maj. Todd Druse said. “Surveillance operations were used to assist in the collection of evidence of stolen medications.

“The residence was not occupied by the resident at the time of Rampey’s arrest and no one was injured during the burglary.”

Rampey ran unopposed for the District 119 seat — which represents parts of Braselton, Winder and Bethlehem — in last month’s general election after winning the Republican primary in May. He is set to take office when the 2023 legislative session begins in January.

Rampey could end up in more trouble as the Sheriff’s Office continues to investigate the crime. Druse said the office is not ruling out the possibility that more charges could be filed against Rampey as the investigation continues.

Anyone who may have information regarding this case is asked to call the Barrow County Sheriff’s Office Criminal Investigations Unit at 770-307-3080 ext. 3083.

Full Article & Source:
Manager of a Winder assisted living home — who is also a Georgia House representative-elect — arrested for stealing medications

Monday, December 12, 2022

Caretaker pleads guilty in death of 86-year-old woman at assisted living home


Colorado officials say a caretaker has been sentenced in the death of a woman at an assisted living facility.(akaratwimages via Canva)

By KKCO Staff and Jordan Gartner

GRAND JUNCTION, Colo. (KKCO/Gray News) - Officials in Colorado say a caretaker at an assisted living facility has pleaded guilty to charges related to the death of a resident.

According to the Colorado attorney general’s office, Letticia Martinez pleaded guilty to negligence that led to the death of Hazel Place, 86, at Cappella Assisted Living and Memory Care in June 2021.

KKCO reports that Martinez was sentenced to probation for three years, 100 hours of community service and 30 days in jail.

Investigators said they found that Martinez, along with Jamie Johnston and Jenny Logan, were responsible for the death of Place. The 86-year-old was reportedly left in the heat for six hours.

Officials said Martinez pleaded guilty to caretaker neglect and a deferred sentence of negligent homicide. Cases against Johnston and Logan are currently pending.

Full Article & Source:
Caretaker pleads guilty in death of 86-year-old woman at assisted living home

Monday, March 2, 2020

After getting robbed 4 years ago, police reimburse 93-year-old Kansas City woman $5,700

KANSAS CITY, Mo. — It’s not every day that a police officer comes knocking, only to give you $5,700. Yet, that’s what happened to Jimmie Charlene Herbst on February 27.

In 2016, Officer Erik Winters found Herbst living alone in a home that he described as uninhabitable, according to a statement from KCPD. Officer Winter “took on the role of a family member,” helping her move into an assisted living home, The Gardens at Barry Road. He continued to visit her, provide her transportation and sell her car that she no longer needed.

While she was at the living center, neighbors reported a burglary at her empty home.

In 2018, KCPD, working with PropertyRoom.com in auctioning off property obtained in criminal cases, gave the company 28 $100 U.S. savings bonds from items sold in relation to a 2016 robbery. The property had been recovered from the thief.

Staff with the auction company tried to track down one of the owners of the bonds, but he was dead. The other name was that of Jimmie Charlene Herbst. They also had trouble finding her, since she had outlived her husband and her son and no longer lived at her old home.

After looking through old police records, Officer Bill Keeney found that Officer Winters had worked with the woman in 2016. Together, the two finally located Herbst at the living center.

Officer Keeney then presented her with the money, a reimbursement from her items lost in the burglary. Officer Winter could not attend.

The bonds had more-than doubled in value, now worth more than $5,700, according to the police statement.

With a huge smile, she received the recovered bonds, stating, “I’m flabbergasted!”

Mrs. Herbst offered Officer Keeney a hug and told everyone thank you.

Full Article & Source:
After getting robbed 4 years ago, police reimburse 93-year-old Kansas City woman $5,700

Monday, August 20, 2018

Sauk Centre CNA charged in exploiting of clients at assisted living home

SAUK CENTRE — A nursing assistant took $980 belonging to a Getty Street Assisted Living resident, according to an investigation by the Minnesota Department of Health and a Stearns County Statement of Probable Cause. 

Amelia Story, 31, has been charged with one felony count on suspicion of fraudulent transactions with a debit card. 

Story is not named in the April Department of Health report, but the details of the incident are the same in court documents and Department of Health documents. 

Both describe a Getty Street Assisted Living staff person who used a client's debit card twice in October 2017. According to the Department of Health, the staffer also borrowed $20 from another client.

"Based on a preponderance of evidence, financial exploitation occurred," according to the public Office of Health Facility Complaints Investigative Report.

The first client reported a missing debit card to the assisted living Administrator Mary Jo Marthaler in November 2017. Marthaler canceled the card, asked for a financial statement and called police about the matter, according to the state report. 

"I helped investigate it," Marthaler said Wednesday.

She said she also fired Story after police found footage of the Sauk Centre woman at the ATM at times that aligned with the client's bank statement. 

Story told police the client "wanted her to go to Walmart to purchase some things for him and he gave her his PIN to do this," according to court documents. "The defendant stated that instead of going to Walmart, she went to Holiday and withdrew cash on both dates on her way home from work. The defendant stated that she needed the money to buy groceries for her family."

After she was arrested, a second Getty Street Assisted Living client told Marthaler that client had loaned Story $20. That client shared a note from Story seeking $20 to feed her kids and promising to repay $25 the following week, according to the Department of Health report.

"The administrator (Marthaler) said a few days later s/he discovered a note under his/her door from (Story) with $20 in it repaying Client #2 the $20 while denying s/he every borrowed $20 from Client #2," according to the Department of Health documents, which obscured the names and genders of people mentioned. 

Story is still listed in the Minnesota Nursing Assistant Registry with a license that expires in October 2019. There's a note in the online registry that Story "has a substantiated finding of abuse, neglect and/or misappropriation of property."

In April, Story pleaded not guilty to the charge in Stearns County court, according to the court record. She has a settlement conference scheduled for the end of the month. 

Full Article & Source:
Sauk Centre CNA charged in exploiting of clients at assisted living home